About the Certificate in Conflict Management

Overview

The Certificate Program in Conflict Management, at the Institute of Peace and Conflict Studies believes that each person can learn how to deal with conflict in a healthy, effective manner. Stress, anger and broken relationships need not result. Instead, conflict can provide an opportunity to explore new ideas and work more competently/productively with others. Through conflict, people and organizations can grow and become more effective. Relationships can be strengthened.

The program is based at Conrad Grebel University College, University of Waterloo, and grows out of the peace and justice tradition of the Mennonite faith.

Training

The program's expert trainers provide highly interactive workshops that draw on experiential learning models. A variety of approaches to conflict management and mediation are explored. Participants can discover ways of managing conflict that fit their interests and context.

Participants use their new-found skills in their workplaces, homes and faith communities. Some have also begun a new career.

Workshops are open to the public. One or more workshops may be taken for interest only. To obtain a Certificate, participants complete the required workshops and electives in one of three concentrations:

• Conflict Management and Mediation
• Conflict Management and Congregational Leadership
• Conflict and Dispute Management for Project Managers

Some workshops overlap among concentrations. As a result, those workshops can be used towards the completion of each certificate. Workshops can be taken in any order to tailor a program that meets your individual needs and interests.