Wireless access
In addition to offering an enabled Ethernet jack for every student in Waterloo Residences, ResNet provides wireless access to those with WiFi enabled devices such as laptops, smart phones, tablets and other PDAs.
Wireless access is available in all residence rooms (except CLV North), common areas, lounges, and community centers. In addition to buildings in residence, wireless access is available in all on campus buildings.
Wireless connection instructions
When connecting to ResNet's wireless network, there are two options, uw-unsecured and eduroam. We recommend you use Eduroam.
The Eduroam network offers secured, encrypted internet sessions after authenticating on the network with WatIAM credentials(same as Quest username and password).
Of the two networks, uw-unsecured is compatible with most older WiFi enabled devices as eduroam utilizes advanced encryption techniques which are not always compatible with older devices.
For setup instructions and guides for various platforms, please visit the equipment and setup page.
Common troubleshooting hints and tips to try if your connection is not working:
- Make sure your computer's wireless antenna is turned ON. Many laptops have different keyboard shortcuts and physical switches to turn wireless on or off.
- Make sure you are in range of a wireless connection. Wireless is available in all residence buildings(except CLV North), common areas, lounges, and all buildings on campus.
- Remove previous history of saved connections to Waterloo networks and try again.
- Try using the XPressConnect utility to connect to Eduroam. This utility automatically configures your machine to work on the Eduroam network. Macs, Windows, and Linux are all supported.
- If you are still experiencing issues, or if you notice an area where signal strength is low, please Contact us.
