University of Waterloo resources for persons at risk

• establish rapport by listening
• talk to the person privately (unless the person is aggressive)
• be careful not to overstep your capabilities
• not too many questions
• state your understanding of their concerns and feelings
• look to develop a concrete action plan

If the crisis continues, or more help is needed, contact one of the above mentioned departments.

University of Waterloo Police are always available to assist.