@report {13992,
	title = {New Library World},
	year = {2008},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-44449108664\&partnerID=MN8TOARS},
	author = {Guise, J.L. and Goosney, J. and Gordon, S. and Pretty, H.}
}
