How are academic accommodations determined?
Students provide documentation from a qualified professional which confirms the presence of a disability. Based on the documentation and functional impact accommodations which meet the education and disability-related needs of the student are determined.
Am I required to accommodate a student's request?
It is a student's right to request and receive alternative classroom and examination procedures on the basis of a documented disability. Individual accommodations, however, should neither impose undue hardship nor jeopardize academic integrity.
Who do I contact if I have a question regarding a student’s accommodations?
Contact AccessAbility Services at ext. 35082 or by e-mail.
When do I receive a Faculty Notification Letter?
You will receive the letter when the accommodation/eligibility process has been approved by AccessAbility Services.
How do I get a Test Agreement to complete?
Click on the link in the Faculty Notification Letter.
How do I get a description of the accommodations?
Description of Accommodations (Link to document)
When should I provide my test to the AccessAbility Services exam centre?
This information will be available in your Testing Agreement. We prefer if tests can be obtained by our office two business days before the scheduled test. This provides us with enough time to set up any alternate formatting that may be required.
When sending an exam, who should I address it to?
This information will be available in your Testing Agreement. One of the AccessAbility Services exam coordinators will be available to receive your exam.
What if my student has a question during the exam?
If a student has a question regarding the exam content, an AccessAbility Services proctor will contact the instructor. Students writing in our exam centre are aware that there is no guarantee that they will be able to speak directly to their instructors. If you are available to answer questions during your exam, please leave us a phone number we are able to reach you at. You are also welcome to come to our exam centre and address any student questions in person.
How and when will my exams be delivered?
This information is available in your Testing Agreement. You will select from a drop down menu if you wish to have your test/s delivered to your departmental mailbox via Central Stores, or have the test/s held for pick-up at our exam centre.
Can a student schedule an exam outside of the class exam time?
In most cases, all exams written at our exam centre take place during the class exam sitting. If a student has an accommodation that requires writing at an alternate date or time, one of the AAS advisors will contact you in order to make appropriate arrangements.
If a student does not need to use the extended time, is the student allowed to leave early?
In order to maintain exam integrity, we expect all students writing in our exam centre to stay in the proctored area, without any communicating devices, at least one hour after the class’s scheduled start time.
I have students that receive extended time. Won’t they be writing past 10:00P.M.?
Just like any classroom or exam hall, our exam centre closes at 10:00PM. In order to ensure that no exams run past our closing time we will schedule all evening exams to begin at 6:00P.M. Please note that some students will need to be scheduled as early as 4:30P.M. in order to end their exam before 10:00P.M.
All of my tests are done on Learn – do I need to do anything?
Yes, since you are the administrator of the online content you will need to adjust the exam duration for any students registered with our services receiving additional time.
Who will administer my exam?
The proctors at the AAS exam centre are graduate students. AAS proctor training involves a combination of university exam protocol and sensitivity for the diverse student body we serve.
How do I approach a student who may be able to benefit from your services?
- Draw upon observations that you have witnessed. For Example:
“I see that at times you have difficulties communicating in a direct and effective manner. Understanding how important communication is in our program, I wonder if you would benefit from extra support.”
- Refer the student to the most appropriate resource. If you are unsure of which resource, you can refer to AccessAbility Services and we can ensure that they are provided with holistic care.
How do I make my course more accessible for students?
- Ensure your course syllabus includes the mandatory statement related to AccessAbility Services, as passed by senate and available on the Secretariat websites. Ensure you spend some time during the first lecture to highlight this section of the syllabus, and let it be known that you work with AccessAbility Services to ensure students have access to academics.
- Work with CTE to ensure your syllabus clearly articulates the essential course requirements (bona fide academic requirements).
- Provide course information well in advance.
- Post PowerPoint Slides and any other course information.
- Be mindful of dates and deadlines and how they can affect students.
- Try to be consistent in your lessons, and avoid unexpected changes.
What are some of the other support services that are available?
- Success Coaching
- Counseling and Psychological Services
- Academic Advising
- Centre for Career Action
- MATES Program
- Health Services
- International Peer Mentors
- Living Learning Communities
- Writing Services