Access and inclusion for all citizens

"The senior population is no different to the population as a whole and it’s a mistake to consider that the wants and needs of seniors are that much different to anybody else’s." - Older adult

An age-friendly community responds to the needs of all citizens, ensuring fair access to resources, supports, and spaces. Services and resources for older adults must be flexible and respond to their changing needs. Age-friendly communities enable and support the inclusion of all citizens, respecting all types of diversity within a community. Here are some populations that may have diverse needs:

  • Ethno-cultural diversity
  • Indigenous populations
  • Francophone populations
  • Urban-rural disparities
  • Gender differences
  • Varying levels of ability
  • LGBTQ+ community

Think back to these diverse populations as you build your age-friendly community to ensure the needs of all citizens are included.

Dementia context

An age-friendly community enables and supports the inclusion of persons with dementia and ensures fair access to resources, supports and spaces. Services and resources for persons with dementia must be flexible and respond to their changing needs.

  • How can we ensure people living with dementia and their family members have access to and are included in, the programs and services that are offered by our organization or community?
  • What are some examples that demonstrate ‘access and inclusion for all citizens’ within our organization or community?

Go to next guiding principle: Community engagement in decision-making.