Audio and Video Conferencing in AHS

There are a variety of audio and video conferencing solutions available to use here at the University of Waterloo. "One size doesn't fit all" and when it comes to audio or video conferencing, one solution doesn't fit all situations.

Some seminar rooms in AHS are set up with Audio Conferencing equipment (BMH-2216, AHS-1686, TJB-2223).

Here are some options available and things to consider when choosing the solution for your next audio/video conference meeting.  

​Please note: The first 3 require booking with IST well in advance of the event (Arkadin, Adobe Connect and On-campus Conference Rooms).

Arkadin

Best for:

  • Voice conferences with multiple participants
  • Phone-in meeting participants
  • Participants world-wide (especially outside North America)

Can also be used for:

  • Audio component of a video conferences using Skype for Business or Adobe Connect - although somewhat complicated set up

You will need:

You may need:

Where to find out more?

Adobe Connect

Best for:

  • Use within the UW learning management system - LEARN

Can also be used for:

  • Meetings and presentations with UW and non-UW people (share the meeting web address (URL) and allow anyone who has the URL to get in to the meeting)

You will need:

  • Computer with current version of Java installed
  • Microphone and/or webcam
  • Account on Connect with the "Meeting Host" role assigned

You may need:

  • Speakerphone if the meeting has attendees both online and on site

Where to find out more?

  • Consult IST's Adobe Connect information and Help pages
  • Service arranged through IST Instructional Technologies and Media Services (email ist-ac@uwaterloo.ca)

On-campus Conference Rooms

Best for:

  • Formal presentations or recurring events with external audiences at remote sites with similar facilities (e.g. one class, two physically separate locations)

You will need:

You may need:

  • Remote site with similar audio/video equipment

Where to find out more?

Skype for Business

Best for:

  • Conversations/meetings with others at UW (especially ad-hoc or last minute meetings).
  • Document sharing and collaboration without booking a meeting room

Can be used for:

  • Meetings and presentations with non-UW contacts
  • Combined on-premise and off-campus meeting spaces with portable conference camera

You will need:

  • Microphone and/or webcam or a room where these are available (e.g. BMH-2216, AHS-1686, TJB-2223).
  • Skype for Business account (automatically created all AHS faculty, staff and graduate students)
  • Office 2013 or 2016 (recommended) with Skype for Business software (included with Office 2016)

You may need:

  • Set up a trial meeting ahead of time if non-UW contacts are involved
  • Portable conference camera for larger spaces (book through the Dean's office)

Where to find out more?

Skype

Best for:

  • Two or three person conversations with non-UW contacts (participants must be in each others Skype contacts)

Can be used for:

  • Conversations with UW contact if both have Skype accounts (Skype for Business preferred)

You will need:

You may need:

  • Skype software installed (new Skype online can be used)
  • Skype credits if calling a cell or land line

Where to find out more?

Teams

Best for:

  • Conversations/meetings with others at UW (especially groups that work together on a regular basis)
  • Instant messaging, Document sharing and collaboration without booking a meeting room

Can be used for:

  • Meetings and presentations with non-UW contacts (guests can be added to Teams)

You will need:

You may need:

  • Portable conference camera for larger spaces (book through the Dean's office)

Where to find out more?

Webex

Best for:

  • Planned events or meetings with either small or large groups
  • Webinar events
  • Meetings and presentations with non-UW contacts

Can be used for:

  • Combined on-premise and off-campus meeting spaces with portable conference camera
  • Meetings with telephone call-in numbers

You will need:

  • Microphone and/or webcam or a room where these are available (e.g. BMH-2216, AHS-1686, TJB-2223).
  • UW Webex account (available for Faculty, Staff, Researchers by submitting a request by email to ist-ac@uwaterloo.ca)
  • IST training session (mandatory)

You may need:

  • Cisco Webex software installed locally (although most functions can be done using the web interface)
  • Portable conference camera for larger spaces (book through the Dean's office)

Where to find out more?

Whereby

Best for:

  • Small group meetings with 1-10 online participants
  • Meetings and presentations with non-UW contacts
  • Getting up and running online quickly

Can be used for:

  • Combined on-premise and off-campus meeting spaces with portable conference camera

You will need:

  • Microphone and/or webcam or a room where these are available (e.g. BMH-2216, AHS-1686, TJB-2223).
  • An online meeting room created by AHS Computing

You may need:

  • Chrome or Firefox web browser
  • Portable conference camera for larger spaces (book through the Dean's office)

Where to find out more?

  • Contact AHS Computing

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