We have seen a number of cases where the update to Office 2019 removes the old Office 2016, but then fails to install the new Office 2019. If the Office programs, such as Word, Excel, PowerPoint and Outlook, no longer appear under the Windows/Start menu of your computer, follow the steps in this article to install Office 2019 or contact AHS Computing for assistance.
Office365 (O365) is being activated for AHS faculty, staff and graduate students on August 20, 2019. This process will link your current UWaterloo userid with an Office365 account so that you will have access to Office 365 software and services when needed/desired.
What you need to know: Turn off you computer before you leave on Friday.
What is happening? University Plant Operations is performing work that requires cutting of electrical power to AHS, BMH, LHN and LHS on Sunday, August 18 (starting at 7 a.m. and finishing by 9 p.m.)
What computing services will be affected? AHS Computing Office staff will power down servers located in AHS, BMH, LHN and LHS at the end of the work day on Friday, August 16 and will start bringing services back online Monday morning (starting at 8 a.m. Monday, August 19).
Update (July 29): Users may be receiving LinkedIn Learning account activation emails during the content migration process. Neither platform will be accessible until after the July 29 migration is complete. Clicking on the activation link prior to migration completion will lead to an authentication error.
On Monday, July, 29, 2019, Lynda.com is upgrading to LinkedIn Learning. University of Waterloo employees and students will continue to receive free, anytime access to learning resources, now offered through an improved LinkedIn Learning interface.
Resolved (May 27, 8:30 p.m.): Mailman services have been restored. Users who tried to send an email message using Mailman lists on Monday, May 27 between 8:00 a.m. and 8:30 p.m. will have to re-send the message.
Starting on the evening of Tuesday, May 7, 2019, a number of people have received an email, which appears to come from a “Convocation” email account (email@example.com), asking them to confirm a request to delete their account.
If you have clicked on the link and supplied login details for your account, you must change your password immediately using the WatIAM website. If you need assistance, please contact a member of AHS Computing.
As of April 30, 2019, users will be asked to login to Waterloo LEARN using firstname.lastname@example.org (e.g., email@example.com) as we move to a new authentication method being adopted by the University.