Tuesday, September 8, 2020

Phishing scams reported

A phishing email has been sent to University of Waterloo members offering a COVID-19 giveaway to randomly selected students and staff. The link to the registration page goes to a non-UW site where you are asked to provide your credit card number and security code. If you have received this email, do not click any links and do not reply.

Suspected fraud attempts should be reported to the Security Operations Centre at soc@uwaterloo.ca. Reports of successful fraud should be directed to UW Police Services at uwpolice@uwaterloo.ca. If you suspect your account has been compromised, change your WatIAM password immediately.

Tuesday, September 1, 2020

Office365 email migration for AHS

As communicated on February 12, the Office 365 employee email investigation recommendation to proceed with a staged migration of the majority of employee email to the Microsoft Office 365 cloud environment was approved. In collaboration with Microsoft, Information Systems & Technology (IST) has carefully assessed the requirements for O365 deployment and is prepared to begin scheduling the migration of the University faculties.

Applied Health Sciences staff, faculty and graduate students will have their email accounts migrated between 9:30 a.m. and 1:00 p.m. on Septemeber 17, September 24 and October 1. Individuals can expect to receive an email notification from IST with confirmation of migration date/time, what to expect on the migration day, post-migration steps, and other important notes

Tuesday, June 23, 2020

Adobe Acrobat DC 2015 end-of-life removal

Adobe will no longer be providing any product or security updates for Adobe Acrobat Pro DC version 2015 as of July 7, 2020. Adobe Acrobat Pro DC 2015 will be removed from all AHS domain joined computers on July 27, 2020. Please make arrangements to use an Adobe Acrobat Pro DC alternative, or purchase a new Adobe Acrobat Pro subscription.

Tuesday, June 2, 2020

Suspicious emails hitting University of Waterloo email accounts

IST Security reports that the University of Waterloo is currently under attack from two email campaigns. One is an extortion campaign using compromised passwords from some other compromised site.

If you currently use that password elsewhere, you should change your password for those services/sites. Do not respond to the scam. Delete the email or forward it as an attachment to soc@uwaterloo.ca.

Learn more about cyber security best practices: https://uwaterloo.ca/cyber-awareness/

Wednesday, May 20, 2020

New features available in Microsoft Teams

Microsoft Teams has added new features to improve app functionality and enhance user experience: 3x3 video gallery, 'raise hand' function and pop-out windows for chats and meetings.

Tuesday, May 19, 2020

Increase in COVID-19 related phishing attempts

There has been an increased volume of COVID-19 related phishing emails being sent to members of the University. These phishing attacks are expected to continue in the foreseeable future. Please be vigilant and read emails carefully before responding.

Suspected fraud attempts should be reported to the Security Operations Centre at soc@uwaterloo.ca. Reports of successful fraud should be directed to UW Police Services at uwpolice@uwaterloo.ca.

Visit the University’s Coronavirus Information website for information and updates: https://uwaterloo.ca/coronavirus/

Friday, April 24, 2020

Moving students from @edu.uwaterloo email to @uwaterloo domain

From April 25 (starting at 11:00 p.m.) to April 27, all existing @edu.uwaterloo.ca email accounts will be moved to the University's Office 365 @uwaterloo.ca tenant. There will be no interruption to email delivery or receipt while this work is happening. However, students will be required to check both inboxes between April 25-27 to avoid missing important messages.

Tuesday, March 17, 2020

VPN connection issues

The original VPN profile is potentially at capacity. When attempting to connect to the VPN, users are having their wireless connection drop. Try disconnecting from the UW-Campus Group then from the dropdown select UW-General-Campus and updating t he VPN software.

Thursday, March 12, 2020

Cisco VPN Client Installation

Cisco AnyConnect VPN client will be deployed immediately to all domain joined PC workstations. Domain joined Macs should have the software already installed through the Parallels Application Portal. You may be prompted to reboot your workstation. Please do so in a timely manner.

Thursday, March 12, 2020

Phishing email reported - March 11

A fradulent email was sent to Uwaterloo community members posing as an update about the novel coronavirus (COVID-19) from the Publich Health Agency of Canada. If you have received the email, do not click any links and do not reply.

Suspected fraud attempts should be reported to the Security Operations Centre at soc@uwaterloo.ca. Reports of successful fraud should be directed to UW Police Services at uwpolice@uwaterloo.ca.

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