Why is this information useful?

Your accounts

At Waterloo, you have one userid and one password. In combination, they will give you access to every resource that you need.


Your Nexus account allows you to login to the AHS Undergraduate Computing labs.


Your Waterloo email address is userid@edu.uwaterloo.ca.

The email frequently asked questions contains all the information you need to get started and to use your Waterloo email account.

UWaterloo Portal

Portal is a communications tool for current students that aggregates relevant information, pulling content from Waterloo websites, databases and the Open Data API, delivering just-enough, just-in time information to support student success, both in and out of the classroom. You can access Portal online or through the app.

Where to get help

If you have questions, email our computing help desk, located in B.C. Matthews Hall (BMH) 1037. You can also view our information for undergraduate students page.

Live chat support

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