Get mental health support when you need it

    On Campus, regular hours

    Counselling Services buildingsCounselling Services, Needles Hall expansion, 2nd floor. Call 519-888-4567, ext. 32655.

    • Campus Wellness Workshops and Services to help you enhance your personal success. 
    • Emergency/same-day appointments, Monday to Friday, 8:30 a.m. to 4:30 p.m.
    • Walk-in 90-minute appointments, Wednesday and Thursday, 11:30 a.m. to 3:30 p.m.
    • Book-ahead appointments, Monday to Friday, 8:30 a.m. to 4:30 p.m.

    MATES logoUW MATES, one-on-one peer support program offered by the Waterloo Undergraduate Student Association (WUSA)

    • Tuesdays and Fridays, 11:30 a.m. to 1:30 p.m. in BMH 2219, or by appointment. Email

    Health Services staffHealth Services, located across the creek from the Student Life Centre

    • Emergency service, Monday to Friday, 8:30 a.m. to 4:30 p.m. Students will be seen briefly and given a follow-up appointment or referral.

    Download the WatSafe app to your phone to quickly access mental health support information.

    Off Campus, 24/7

    Good2Talk logoGood2Talk

    • Free confidential helpline providing professional counselling and referrals for mental health, addictions and well-being for post-secondary students. Call 1-866-925-5454.

    Here 24/7 logoHere 24/7

    • Waterloo Region’s Mental Health and Crisis Services, run by the Canadian Mental Health Association. Call 1-844-437-3247 or visit

    Grand River Hospital logoGrand River Hospital

    • Emergency care for mental health crises, 834 King Street West, Kitchener. Call 519-749-4300 ext. 6880.

    SASC logoSexual Assault Support Centre

    • 24-hour support line at 519-741-8633 for anyone who has experienced sexual violence. 

    If you're faculty or staff:

    Register with the Employee and Family Assistance Program to receive free support services and workshops, or call 1-800-663-1142.