Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

General administrative questions?

ACO administrative extension is x 84542

  1. Nov. 20, 2017[Isthd] Exchange maintenance – November 21

    What is happening?

    Exchange administrators are making a small configuration change that requires a restart of Internet Information Services (IIS).  

    When is this happening?

    Tuesday, November 21 from 9:00 to 9:30 p.m.

    What is the impact?

     It may be necessary to re-authenticate desktop clients and Outlook web access.

    Questions or concerns

    Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

  2. Nov. 16, 2017[Faccus] Virtual Desktop Infrastructure (VDI) and license server restart – November 18

    What is happening?

    Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1, licsrv2, vdisrv1 – 6, vdishsrv13-14.

    When is this happening?

    Saturday, November 18 from 10:00 a.m. to noon.

  3. Nov. 8, 2017[Isthd] ADFS server SSL certificate renewal – November 14

    What is happening? 

    SSL certificate will be renewed on Active Directory Federation Services (ADFS) server.

    When is this happening? 

    Tuesday, November 14 from 7:00 to 8:30 a.m.

Read all news

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions. 

ACO Newsletter