Arts Computing Office home

  • The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!
  • General enquiries: ACO administrative extension is x84542

Need computing help?

Visit the ACO Help Desk in Psychology-Anthropology-Sociology (PAS) 1077
Hours:
Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre (DC) Library Information Technology (IT) Service Desk
Hours
Monday-Friday: 8:30am-8:30pm
Saturday-Sunday:12:30-8:30pm
Call: 519-888-4567 x 31764
Emaildcithelpdesk@uwaterloo.ca

 
  1. July 19, 2017[Faccus] SharePoint maintenance – July 19

    What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

    When is this happening? Wednesday, July 19 from 10:00 p.m. to 2:00 a.m. on Thursday, July 20.

  2. June 28, 2017WCMS database migration group A – action required – June 28

    What is happening? IST will begin migrating production sites (listed below) to the new database structure.

    Why is this happening? IST is working to improve the stability of the databases that serve the WCMS.  

    When is this happening? Wednesday, June 28 from 7:00 p.m. to 7:00 a.m. Thursday, June 29

  3. June 21, 2017[Faccus] Exchange server maintenance – June 21 - 30

    What is being done? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m.  

    Why is it being done? To keep the software current with vendor-provided updates.

    When is it being done? Wednesday, June 21 to Friday, June 30 between 9:00 and 10:00 p.m. each night.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions. 

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