Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

General administrative questions?

ACO administrative extension is x 84542

  1. July 11, 2018REMINDER: Exchange server maintenance – July 12-26

    What is happening?

    Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m. each night throughout the maintenance period. 

    When is it happening?

    Thursday, July 12 to Thursday, July 26 between 9:00 and 10:00 p.m. each night.

    Why is it happening?

     To keep the software current with vendor-provided updates.

  2. June 28, 2018[Isthd] Email delivery delays – June 28

    What is happening?

    Users have been experiencing delays in email delivery from University of Waterloo email accounts due, in part, to the disabling of TLS 1.0. IST has implemented a workaround and the backlog of queued emails are now being delivered.

  3. June 28, 2018UPDATE: Mailservices issue due to disabling of TLS 1.0 – June 26

    What is happening?

    Some users are experiencing issues on their mailservices accounts due to the disabling of TLS 1.0 on Tuesday, June 26. This issue is affecting mail clients that do not support modern security (TLS 1.1 or greater).

    Who do you need to do?

    Users will need to update their mail client to support TLS 1.1 or greater.

    Questions or concerns?

    Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions. 

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