Arts Computing Office home
The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!
ACO offices are in the Psychology-Anthropology-Sociology building (PAS).
Need computing help?
Need help after hours?
General administrative questions?
ACO administrative extension is x 84542
- Sep. 19, 2017
What is happening?
Over this past weekend, several hundred students email accounts were compromised as a result of a phishing scam. IST has been actively resolving issues with individual students since Monday morning and will continue to do so.
What is the impact?
Accounts identified as having been compromised have been locked to prevent further issues. Since email accounts rely on WatIAM credentials, other services such as nexus accounts, Quest, LEARN and WaterlooWorks are also affected.
- Aug. 31, 2017
RESOLVED: The issue with Microsoft Office 365 has been resolved. IST determined the problem was caused by an external ISP. All Office 365 applications should now be available.
Questions or concerns? Please contact the ACO Help Desk, firstname.lastname@example.org or ext 33190.
What is happening? Microsoft Office 365 is currently unavailable. IST is currently investigating and have contacted Microsoft. Additional information will be shared when available.
- Aug. 30, 2017
What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.
When is this happening? Wednesday, August 30 from 10:00 p.m. to 2:00 a.m. on Thursday, August 31.