Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

General administrative questions?

ACO administrative extension is x 84542

  1. Jan. 15, 2018[Isthd] Meltdown and Spectre security vulnerabilities – January 15

    What is happening?

    Major security vulnerabilities have been announced that affect all Intel CPUs (and many other CPUs) dating back several years. Emergency patches are being released by multiple vendors to mitigate the risk.

    What do you need to do?

    For IST managed workstations/servers:

    • You do not need to do anything. IST has already deployed patches for all IST managed workstations and are in the process of installing patches on IST managed servers.

  2. Jan. 10, 2018SharePoint maintenance – January 17

    What is happening? 

    As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

    When is this happening?

    Wednesday, January 17  from 10:00 p.m. to 2:00 a.m. on Thursday, January 18.

  3. Dec. 11, 2017Software removal from IST webstore – January 1

    What is happening? 

    The following software will be removed and no longer available for purchase from the IST webstore:

    • Adobe:
      • FrameMaker
      • PhotoShop Elements
      • Lightroom          
      • Premiere Elements
      • Presenter
    • Corel:
      • Draw
      • WordPerfect

    When is this happening? 

    Monday, January 1, 2018.

Read all news

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions. 

ACO Newsletter