Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.
Email and calendar accounts
Faculty and staff are entitled to a firstname.lastname@example.org e-mail account.
- Instructions on how to set up an Office 365 employee email can be found here
Nexus or other accounts
Staff and faculty with computers in their offices may be eligible for a Nexus account to use Windows lab workstations across campus.
Waterloo LEARN is the online course environment offered at University of Waterloo. Support for Waterloo LEARN can be found by e-mailing email@example.com or contacting your faculty's Centre for Teaching Excellence (CTE) liaison.
Please review the Printing Cost Analysis document when considering departmental printing needs.
For more information about the features of your Xerox copier/Workcentre (i.e. scanning, fax, secure printing) there is a LaserNetworks sticker on the machine with the company's contact.
If you encounter problems printing on your department printer/copier please contact the Arts Computing Office (ACO) Help Desk.
Arts Computing Office (ACO) lunch sessions
Each term, the Arts Computing Office hosts a lunchtime information session to update Faculty of Arts administrative staff on what is happening in the department and what's new in computing on campus.
System administrator accounts
This type of account is approved and provided by the ACO for those who need administrative access to their computers. To learn more please see our information page on system administrator accounts.
Departmental Support Contacts
Faculty and staff: you may also directly contact your department's ACO support person