Faculty and staff

Email and calendar accounts

• Set up your Connect account
• Shared Mailboxes

Nexus or other accounts

Staff and faculty with computers in their offices may be eligible for a Nexus account to use Windows lab workstations across campus.

How to set up your accounts

• New staff and faculty members need to contact the computing representative for their department. Department computer reps can access an online account requisition form (WatIAM log in required).

Web space

Staff and faculty who require personal web space should contact acohelp@uwaterloo.ca.

For help with Waterloo Content Management System (WCMS) web sites, visit IST's Web Resources site.

Waterloo LEARN

Waterloo LEARN is the online course environment offered at University of Waterloo.  Support for Waterloo LEARN can be found by e-mailing learnhelp@uwaterloo.ca or contacting your faculty's Centre for Teaching Excellence (CTE) liaison.

• Waterloo LEARN (sign in with Central Authentication Service (CAS) credentials)
• Learn Training Sessions

Printing

Please review the Printing Cost Analysis document when considering departmental printing needs. You can review your department and individual printer use with Arts Printing Stats (authentication required).

For more information about the features of your Xerox copier/Workcentre (i.e. scanning, fax, secure printing), please refer to the help and support article on Xerox machines. 

If you encounter problems printing on your department printer/copier please contact the Arts Computing Office (ACO) Help Desk.

Arts Computing Office (ACO) lunch sessions

Each term, the Arts Computing Office hosts a lunchtime information session to update Faculty of Arts administrative staff on what is happening in the department and what's new in computing on campus. 

• Past lunchtime session Power Points and contact information

System administrator accounts

This type of account is approved and provided by the ACO for those who need administrative access to their computers. To learn more please see our information page on system administrator accounts. 

Departmental Support Contacts

• Faculty and staff: you may also directly contact your department's ACO support person