Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.
Office 2013
For Office 2013 help:
- Office 2013 help page
- Or, contact the Help Desk or your department's support person if you need additional assistance.
Email and calendar accounts
Faculty and staff are entitled to a username@connect.uwaterloo.ca e-mail account. The Connect server is also used for Exchange Calendar, the University booking and scheduling system
Nexus or other accounts
Staff and faculty with computers in their offices may be eligible for a Nexus account to use Windows lab workstations across campus.
How to set up your accounts
- New staff and faculty members need to contact the computing representative for their department. Department computer reps can access an online account requisition form (WatIAM log in required).
Web space
Staff and faculty who require personal web space should contact acohelp@uwaterloo.ca.
For help with Waterloo Content Management System (WCMS) web sites, visit IST's Web Resources site.
Waterloo LEARN
Waterloo LEARN is the online course environment offered at University of Waterloo. Support for Waterloo LEARN can be found by e-mailing learnhelp@uwaterloo.ca or contacting your faculty's Centre for Teaching Excellence (CTE) liaison.
- Waterloo LEARN (sign in with Central Authentication Service (CAS) credentials)
- Learn Training Sessions
Printing
Please review the Printing Cost Analysis document when considering departmental printing needs. You can review your department and individual printer use with Arts Printing Stats (authentication required).
For more information about the features of your Xerox copier/Workcentre (i.e. scanning, fax, secure printing), please refer to the help and support article on Xerox machines.
If you encounter problems printing on your department printer/copier please contact the Arts Computing Office (ACO) Help Desk.
Arts Computing Office (ACO) lunch sessions
Each term, the Arts Computing Office hosts a lunchtime information session to update Faculty of Arts administrative staff on what is happening in the department and what's new in computing on campus.
System administrator accounts
This type of account is approved and provided by the ACO for those who need administrative access to their computers. To learn more please see our information page on system administrator accounts.
Departmental Support Contacts
- Faculty and staff: you may also directly contact your department's ACO support person