- most staff and faculty systems provided and maintained by Arts Computing through the Arts Computer Replacement Program
Managed computers in the Faculty of Arts may periodically prompt you to install updates. This page is a resource to help you determine which of these prompts you can safely respond to.
If you have any questions about an unexpected message appearing on your ACO-managed computer, please contact:
- the ACO Help Desk, or
- your department's support person for answers.
The following reminder will pop-up when your Windows PC software can be updated.
What to do? Click on "download now". Your system will automatically reboot.
The following reminder appears when there is new software available.
What to do? Click on the pop-up to view the list of available software. The software will be installed automatically if there is a deadline. You can initiate the installation yourself at a convenient.
This pop-up reminds you that there is recently installed software that requires you to reboot your PC.
What to do? Restart your computer during your lunchtime, at end of the day, or when you have some downtime.
The pop-up below indicates that there are software changes required on your system.
What to do?
- Ignore the pop-up (It will disappear)
- Click on the pop-up to access the Software Center's "Software Changes" summary.
The follow pop-up indicates that your computer will reboot once the timer has run out.
What to do?
- Click on "Restart" if you want your PC to reboot immediately.
- Select how long you would like to wait until your PC restarts and click on "Postpone" if there is a more convenient time for your PC to reboot.
- Click on "Minimize" to let the timer run out. If you do choose this option, the following pop-up will appear at the bottom right of your screen:
Windows 10 Action Centre
In Windows 10, new notifications can be found within the Action Centre.
What to do? On the far right of your task bar, there is a small notification dialogue icon.
When clicked on, the Action Centre will slide out as a window, displaying any pending notifications that require an action to be made.
Any new notifications will show as a rectangular slide out, with the nature of the notification. The small notification dialogue icon will now turn white, with a corresponding number of how many pending notifications are waiting to take action. Below is an example of an email notification popup.
Windows Defender Security Center
The Windows Defender Security Center is a built-in antivirus application for all Windows 10 users. The Windows Defender Antivirus delivers ongoing and real-time protection against software threats like viruses, malware and spyware across emails, applications, the cloud and the web.
The following pop-up below notifies you when the Windows Defender Antivirus has completed it’s scan across your system.
What to do?
- You can dismiss the pop-up
- Click on the pop-up to view the threat summary. A new window “virus and threat protection” will open and display a summary of how many threats have been found and how many files have been scanned.
You also have the option to “run a new advanced scan” or to initiate the other options listed in the window:
- View or update the “virus and threat protection” settings
- Check for “virus and threat protection” updates
- Selecting the “Ransomware protection” will prompt a new window to open and will require to click the “off” to switch the software to “on”. You will then be required to enter the Administration credentials to apply the software
The pop-ups below typically appear in the top right corner of your screen. They inform you on available software and updates.
What to do?
- Software upgrades: Some upgrades can take a long time, or make major changes to your computer. Contact ACO for helping confirming the impact and any compatibility issues.
The following message pops-up when there is available software that cannot automatically be installed or updated.
What to do? If you have time to wait for an installation and a possible reboot, install/update the software immediately.
The pop-up below is related to Office applications for Macs. It comes up when you need to determine how frequently you would like your system to check for Microsoft updates.
What to do? We recommend that you select "automatically" and choose weekly or monthly. Once you've done so, click on "Check for Updates".
Exporting bookmarks from Google Chrome to Safari
The following pop-up below indicates that Safari has imported your bookmarks and history from Google Chrome.
What to do?
- Click on the check box if you will like to make Safari the default web browser on your Mac, and click “Keep Data from Google Chrome”
- Select “Don’t Keep” and a new prompt will open and you will have the option to change the default browser to Google Chrome
Managed Software Center
Below is the Managed Software Center application home page. This application allows you to install software on your managed machine.
The following image is the "Other available updates" page on Managed Software Center. On this page, there are many available software packages listed.
Note: users don't need admin credentials to install software or updates from the center.
Questions or concerns?
If you have any questions or concerns regarding Mac or Windows pop-ups, please contact the ACO Help Desk, firstname.lastname@example.org or ext. 33190.