News archive - 2014

Wednesday, December 24, 2014

Printing in Arts unavailable the morning of December 24th

On the morning of December 24th the primary print server for the Faculty of Arts will be migrated to new hardware.  During this time Arts users will be unable to print.

The process is expected to start around 7 am and be completed by noon the same day.

UPDATE Dec 24 7:30am : Migration complete, printing restored.

Friday, December 5, 2014

Upcoming Connect Upgrade on Monday, December 8

On Monday, December 8th, there will be a scheduled upgrade to Connect (Exchange/BES) during 6:30am - 8:30am. These changes are expected to improve the network and load balancing.

All active connections to Exchange will be dropped at some point during this time period. For some clients, it make take 5 minutes for connectivity to be restored.

Please contact the IST Service Desk (CHIP), helpdesk@uwaterloo.ca or ext. 84357 with any questions or concerns regarding this system update.

Tuesday, December 2, 2014

Limited technical support December 3, 2014

WatITis, a one day conference for staff involved in information technology planning, support and decision making at the University of Waterloo, takes place on Wednesday, December 3. Most ACO staff will be attending this annual information sharing event.

Tuesday, November 25, 2014

November 25 morning network problem

Due to an unexpected complication with the firewall configuration this morning, network connectivity in ECH, HH, ML, and PAS was interrupted between 7:09 and 7:51 this morning. Service has now been restored.

If you are having problems using the network in any of these buildings and restarting applications like your web browser and email client does not work, please contact Arts Computing Office staff for assistance.

Monday, November 24, 2014

Arts networks moving to the campus firewall November 25, 2014

What is happening? Faculty of Arts networks are moving behind the campus firewall. For detailed information about what this means, see https://uwaterloo.ca/arts-computing/faculty-and-staff/information-it-support-staff/arts-networks-moving-behind-campus-firewall-november-25-2014
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