News archive - February 2015

Friday, February 13, 2015

VPN (AnyConnect) issues

What is happening?

Some users are reporting issues with VPN (AnyConnect) access due to the critical security patch pushed out to academic support machines last night.

What is the impact to users?

This issue is affecting VPN users globally on Windows 8.1 (they will receive a "Failed to initialize connection subsystem" error) and users on Windows 7 with Internet Explorer 11.

What do users need to do?

Monday, February 2, 2015

Need help with the new version of Office?

Thanks to Bill Eickmeier in Psychology and Arts Computing Office staff, we have created a web page with information to help people experiencing difficulty with the recent Office 2013 upgrade.

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