News archive - February 2017

Monday, February 27, 2017

Email scanning for spam, phishing, malware starting February 28th

What is happening? IST is implementing a new email security service called Proofpoint Protection Server. This represents a significant improvement in the blocking of spam, phishing attempts, and malware. This service will affect incoming mail for Connect accounts only (most faculty, staff, and grad students).

When is this happening? Tuesday, February 28 at 10:00 a.m.

What is the impact?

Monday, February 20, 2017

[Faccus] 2016 Exchange upgrade- February 22

What is happening? Connect users will now see the 2016 Exchange Logon page when using Outlook Web access. 2016 Exchange will be handling all client connectivity. Exchange 2016 and Exchange Online support the following versions of Outlook:

  • Outlook 2016
  • Outlook 2013
  • Outlook 2010 with KB2965295
  • Outlook for Mac for Office 365
  • Outlook for Mac 2011

Please note: Outlook clients earlier than Outlook 2010 are not supported. Email clients on Mac operating systems that require

Friday, February 17, 2017

Replacement of HP thin clients in Arts Lecture Hall

What is happening? The HP thin clients in the Arts Lecture Hall foyer are being replaced by Intel NUC’s (https://www.intel.com/content/www/us/en/products/boards-kits/nuc/kits/nuc5cpyh.html)

When is this happening? Tuesday, February 21 from 9:30 a.m. to 3:30 p.m.

Wednesday, February 15, 2017

Scheduled Quest maintenance- February 22

What is happening? Quest application maintenance.

When is this happening? Wednesday. February 22 between 7:00 and 11:00 a.m.

What is the impact? During this time, Quest will be down and unavailable. 

Questions or concerns? Please contact the ACO Help Desk, acohelp@uwaterloo.com or ext 33190.

Monday, February 6, 2017

WCMS upgrade to 2.4.0

What is happening? All WCMS responsive “FDSU” websites, single page sites and conference sites are being upgraded to WCMS version 2.4.0. This release does not affect publication or UWaterloo Scholar sites.

When is this happening? Pilot sites will be updated on Tuesday, February 7 from 7:00 p.m. until 7:00 a.m. on Wednesday, February 8.

Production sites will be updated during the following windows:

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