News archive - June 2017

Wednesday, June 28, 2017

WCMS database migration group A – action required – June 28

What is happening? IST will begin migrating production sites (listed below) to the new database structure.

Why is this happening? IST is working to improve the stability of the databases that serve the WCMS.  

When is this happening? Wednesday, June 28 from 7:00 p.m. to 7:00 a.m. Thursday, June 29

Wednesday, June 21, 2017

[Faccus] Exchange server maintenance – June 21 - 30

What is being done? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m.  

Why is it being done? To keep the software current with vendor-provided updates.

When is it being done? Wednesday, June 21 to Friday, June 30 between 9:00 and 10:00 p.m. each night.

Tuesday, June 20, 2017

[Faccus] Email security alert – June 19

What is happening? The IST security team has been made aware of a phishing attempt on uwaterloo.ca email accounts. If you receive an email that asks you to verify and renew your account i, please do not click on any links or open attachments and delete the email. Contact soc@uwaterloo.ca if you have opened the attachment or followed any links that may have been in the email. IST is investigating to determine a way to prevent further emails from reaching users.

Tuesday, June 20, 2017

Subject: [UWweb] SharePoint maintenance – June 20

What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Tuesday, June 20 from 10:00 p.m. to 2:00 a.m. on Wednesday, June 20.

Thursday, June 15, 2017

[Faccus] RESOLVED: mySharePoint unavailable – June 15

RESOLVED: The issue with mySharePoint has been resolved and it is now available. The outage lasted approximately 20 minutes.   

Persisting issues or concerns?  Please contact the ACO Help Desk, acohelp@uwaterloo.ca or ext 33190.

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