News archive - September 2017

Wednesday, September 27, 2017

[Faccus] Certificate change for session-based VDI environment – October 10

What is happening?

A new GlobalSign OrgSSL certification will be applied to session-based VDI environment (Quest, HR-PTools, OnBase, SPSS and SAS etc.)

When is this happening?

Due to scheduling conflicts with student assignments, the planned certification application has been rescheduled for Tuesday, October 10 at 7:00 p.m.

What is the impact?

Tuesday, September 19, 2017

Students Accounts Compromised-September 19

What is happening?

Over this past weekend, several hundred students email accounts were compromised as a result of a phishing scam. IST has been actively resolving issues with individual students since Monday morning and will continue to do so. 

What is the impact?

Accounts identified as having been compromised have been locked to prevent further issues. Since email accounts rely on WatIAM credentials, other services such as nexus accounts, Quest, LEARN and WaterlooWorks are also affected.

What do you need to do?

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