News archive - April 2018

Wednesday, April 25, 2018

[Isthd] Microsoft Office 365 at Waterloo

Do more with Office 365

IST is pleased to announce the launch of the Microsoft Office 365 website. An excellent resource for staff, faculty and students, the Office 365 site provides details on accessing your O365 account, support for the apps available to you (those you know and some you have yet to explore), and details for upcoming support initiatives and events, including our Office 365 pop-up booths, drop-in sessions, and Friday morning seminar.

Get started with Office 365 today:

  • 5TB of cloud storage​

Wednesday, April 25, 2018

[Isthd] Drupal security upgrade (WCMS) – April 25

What is happening?

Drupal, the underlying system for WCMS sites, will be releasing a security upgrade that may have to be installed immediately.

When is this happening?

Wednesday, April 25 from 1:00 to 3:00 p.m.

Important note:

Depending on the scope of the upgrade, it may be pushed back until the evening to limit impact to sites during the day. Additional communication will be shared if the upgrade is deferred until the evening.  

Friday, April 13, 2018

[Isthd] New look for Software Centre – April 13

What is happening?

The Software Centre will be getting a new look to improve readability for our users. There will be no change in functionality and no end-user action is required.

When is this happening?

Friday, April 13 at 5:00 p.m.

What is the Software Centre?

Thursday, April 12, 2018

[Isthd] @edu.uwaterloo.ca email accounts unable receive email

What is happening? 

All @edu.uwaterloo.ca email accounts were affected by the recent WatIAM upgrade.

What is the impact?

  1. Emails sent to affected accounts will bounce back to sender as ‘undeliverable’.

  2. Any emails sent from an affected account cannot be replied to as the ‘reply-to’ address will be incorrect.

When is this happening? 

The issue is ongoing from approximately 3:00 p.m. Wednesday, April 11.

Wednesday, April 11, 2018

NETWORK ALERT - [2018-04-13] Wired Network, Wireless - Maintenance - PAS network router migration

Description:    

PAS network router migration

Date:  

2018-04-13

Start Time:             

06:00

End Time:        

08:00       

Submitted By: daldwinc@uwaterloo.ca

Comment:       

Friday April 13th, beginning at 6:00 AM, a new network router will be installed in PAS.

Users will experience an interruption to wired and wireless network service while connections are migrated to the new device.

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