News archive - June 2018

Thursday, June 28, 2018

[Isthd] Email delivery delays – June 28

What is happening?

Users have been experiencing delays in email delivery from University of Waterloo email accounts due, in part, to the disabling of TLS 1.0. IST has implemented a workaround and the backlog of queued emails are now being delivered.

Important note:

Thursday, June 28, 2018

UPDATE: Mailservices issue due to disabling of TLS 1.0 – June 26

What is happening?

Some users are experiencing issues on their mailservices accounts due to the disabling of TLS 1.0 on Tuesday, June 26. This issue is affecting mail clients that do not support modern security (TLS 1.1 or greater).

Who do you need to do?

Users will need to update their mail client to support TLS 1.1 or greater.

Questions or concerns?

Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

Wednesday, June 27, 2018

[Faccus] UPDATE: WCMS search issues – June 27

UPDATE:

We will be re-implementing the search pop-up function this afternoon starting at 3:00pm. It will be pushed out to the main uwaterloo.ca site first, and will be gradually pushed out to all other WCMS sites afterwards. It may take a couple of hours before all sites have the pop-up search restored.

Questions or concerns? 

Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

Wednesday, June 27, 2018

[Isthd] Mailservices issue due to disabling of TLS 1.0 – June 26

What is happening?

Some users are experiencing issues on their mailservices accounts due to the disabling of TLS 1.0 on Tuesday, June 26. This issue is affecting mail clients that do not support modern security (TLS 1.1 or greater).

Who do you need to do?

Users will need to update their mail client to support TLS 1.1 or greater.

Questions or concerns?

Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

Friday, June 22, 2018

UPDATE: WCMS search issues – June 22

What is happening?

The search pop-up within WCMS sites is not working. IST is investigating the issue. In the interim, the search can be accessed directly from the University of Waterloo's Search page. Additional information will be shared when available.

Update

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