News archive - November 2018

Thursday, November 22, 2018

[Isthd] Microsoft Home Use Program no longer offered – November 22

What is happening? 

The Microsoft Home Use Program has been discontinued and is being replaced with Microsoft Office 365.

What is the impact?

Wednesday, November 21, 2018

[Isthd] [Quest-announce] Quest will be unavailable 6:30am-10:30am EST on Wednesday November 28, 2018

What is happening? 

Quest will unavailable due to scheduled maintenance.

When is this happening? 

Wednesday, November 28, 2018 between 6:30am - 10:30am (EST).

What is the impact? 

During this time, Quest will be down and unavailable.

Questions or concerns? 

Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

Monday, November 12, 2018

[Isthd] Exchange server maintenance - November 19-30

What is happening?

Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m. each night throughout the maintenance period. 

When is it happening? 

Monday, November 19 to Friday, November 30 between 9:00 and 10:00 p.m. each night.

Why is it happening? 

To keep the software current with vendor-provided updates.

Who will it impact? 

Wednesday, November 7, 2018

[Isthd] NETWORK ALERT - [2018-11-07] Wireless - Campus wireless issues

What is happening? 

Wireless connectivity issues have been reported. IST is investigating.

Additional communications will be shared when available.

Questions or concerns? 

Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

  1. 2019 (31)
    1. October (2)
    2. September (5)
    3. August (5)
    4. July (3)
    5. June (1)
    6. May (2)
    7. April (6)
    8. March (2)
    9. February (3)
    10. January (2)
  2. 2018 (49)
    1. December (1)
    2. November (4)
    3. October (3)
    4. September (4)
    5. August (1)
    6. July (6)
    7. June (10)
    8. May (4)
    9. April (5)
    10. March (4)
    11. February (3)
    12. January (4)
  3. 2017 (62)
    1. December (2)
    2. November (7)
    3. October (11)
    4. September (2)
    5. August (3)
    6. July (3)
    7. June (6)
    8. May (9)
    9. April (5)
    10. March (3)
    11. February (5)
    12. January (6)
  4. 2016 (77)
  5. 2015 (45)
  6. 2014 (27)
  7. 2013 (12)

Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.