News archive - April 2019

Thursday, April 25, 2019

[Isthd] NETWORK ALERT - [2019-05-02] VPN - Maintenance - Cisco Anyconnect Software Update to 4.7

What is happening?

Please be advised that the Cisco AnyConnect VPN software will be upgraded on May 2nd at 8:00 AM. Existing users will experience an auto-upgrade the next time a VPN connection is made. New users can obtain the VPN software as usual from the web portal.

Questions or concerns?

Follow UW Network Alert on twitter.

Thursday, April 18, 2019

[Isthd] ERP-Applications ALERT - [2019-04-22] Enterprise Systems - Maintenance - git.uwaterloo.ca repository backup

What is happening?

From 8:00am to 9:00am on Monday the 22nd of April, 2019, git.uwaterloo.ca may experience brief degraded performance or moments when it is unavailable as the database and repositories are backed up.

Questions or concerns?

Please contact cvoutsis@uwaterloo.ca or the IST Service Desk at ext: 44357 or helpdesk@uwaterloo.ca.

Friday, April 5, 2019

[Isthd] Virtual Desktop Infrastructure (VDI) and license server restart – April 7

What is happening?

Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1 & 2, licsrv4 & 5, vdisrv1 – 6, rdsvdisrv1-4 and vdishsrv1-33.

When is this happening? 

Sunday, April 7 from 10:00 a.m. - 3:00 p.m. 

What is the impact? 

Wednesday, April 3, 2019

[Isthd] NETWORK ALERT - [2019-04-03] Wireless - Campus wireless service degredation - Update

What is happening?

Wireless services have been restored. For any additional wireless issues, please submit an RT/Wireless Incident report.

Questions or concerns?

Monday, April 1, 2019

[Isthd] Adobe Shockwave Player end-of-life removal - April 3

What is happening? 

Adobe Shockwave Player is being removed from all academic support computers.

When is this happening? 

Wednesday, April 3 at 11:00 p.m.

Why is it happening? 

Individual customer support for Adobe Shockwave is ending April 9, 2019. The application will no longer be available for download on WindowsOS. Adobe Shockwave for MacOS was discontinued on March 1, 2017.

Who will it impact? 

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