News archive - March 2020

Monday, March 30, 2020

[Isthd] Online training session for Working Remotely with Microsoft Teams - March 31

What is happening? IST is hosting an online training session on Working Remotely with Microsoft Teams; this will be an introductory course for new Teams users.

When is this happening? Tuesday, March 31, 10:00 - 11:00 a.m.

How do I join the session? Click to join the session in the Teams app or click the 'Watch on the web instead' button to log in or join anonymously.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Thursday, March 12, 2020

[Isthd] Phishing email reported - March 11

If you received an email similar to the following, do not click on any links and do not reply.

Subject: IMPORTANT: Coronavirus (COVID-19) # 18256 

Dear Parents and Guardians,

We are writing to provide you with another update from Public Health Agency of Canada with regards to the novel coronavirus (COVID-19).

Letter from Medical Officer of Health:

[link]

Thank you.

Tuesday, March 3, 2020

Office 2016/Office365 Install Issues

What is happening? The Arts Computing Office noticed that there was a competing Office 2016 required install that was competing with the Office365 required install. The Office 2016 deployment has been cancelled though some machines may have had it run and remove Office365. Ultimately causing users unable to access Office365 applications.

In the meantime, we suggest accessing Office365 online through portal.office.com and logging in via your @uwaterloo.ca account.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.