News archive - June 2020

Monday, June 29, 2020

[Isthd] Microsoft Stream student access

What is happening? Student access to Microsoft Stream, an Office 365 video sharing service, has been expanded to include record and upload abilities. All University faculty, staff, and students can create and view video content in Stream. 
 
When should I use Microsoft Stream? Microsoft Stream is recommended for sharing recorded video content of meetings, presentations, and training sessions. With Stream enabled, you can record any Teams meeting or call to capture audio, video and screen sharing activity and save it to Microsoft Stream. WebEx remains the recommended tool for teaching at this time (https://uwaterloo.ca/keep-learning/webex). See also Tool comparison for remote meetings and conference calls.
 

Wednesday, June 24, 2020

[Isthd] Proposed campus telephony service and pricing change - May 1, 2021

What is happening? Information Systems & Technology (IST) is proposing migrating traditional campus telephone desksets to the Skype for Business (S4B) softphone client and eliminating telephone rental charges effective May 1, 2021. Such a change will require campus consultation and a review of financial implications. 

What does this mean for me? Most users would move from a traditional deskset to a S4B softphone, which would allow users to make and receive voice or video calls on an internet-connected device (e.g. desktop, laptop, smartphone, or tablet), from anywhere.

  • A USB headset is recommended to improve the audio quality.
  • Departments would be responsible for purchasing headsets, cameras, or other peripherals as needed. Recommended headsets are available for purchase from Print + Retail Solutions.
Tuesday, June 23, 2020

Phishing attempt: "Urgent attention needed"

If you receive the below email, please ignore and delete. This is a phishing attempt.

Questions/concerns? Please contact the ACO Help Desk, acohelp@uwaterloo.ca, or ext. 33190.

Monday, June 15, 2020

Password recovery emails now required for WatIAM - June 15

What is happening? As part of a project to improve identity assurance processes for work primarily completed by the Centre and Information Systems & Technology (IST) Service Desks (e.g. password resets), students and employees will be asked to enter a password recovery email address in WatIAM.

Thursday, June 11, 2020

[Isthd] Adobe Creative Cloud temporary licenses expiring July 6

What is happening? The temporary at-home licenses for Adobe Creative Cloud will expire on July 6, 2020.
 

What do I need to do?  

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