News archive - July 2020

Wednesday, July 29, 2020

Resolved: UWaterloo Scholar unavailable - July 29

Resolved: UWaterloo Scholar has been restored. Users should be able to access UWaterloo Scholar again.
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357
 
Wednesday, July 29, 2020

UWaterloo Scholar unavailable - July 29

What is happening? UWaterloo Scholar is currently unavailable. IST is investigating and more information will be shared when available.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357

Monday, July 27, 2020

COVID-19 related phishing attempts - July 27

What is happeningThere has been an increased volume of COVID-19 related phishing emails being sent to members of the University. These phishing attacks are expected to continue in the foreseeable future. Please be vigilant and read emails carefully before responding. If you have received emails with subject lines similar to the following, do not click any links and do not reply:
  • Please read new Covid-19 details 
  • New Covid-19 info please read details
  • Covid-19 info please read details here

Thursday, July 23, 2020

Vanguard: Opt-in software updates - July 22

Vanguard testers: Please test and provide feedback to Mike Cocker, mcocker@uwaterloo.ca by July 22 at 2:00 p.m.

What is happening? The following software updates will be deployed to vanguard computers. All computers that are in the security groups below (AS-CM-software) will get these updated packages: 

  • Cisco AnyConnect Secure Mobility Client 4.9.00086 goes to the AS-CM-CiscoAnyConnect

Tuesday, July 21, 2020

Update: Issue logging in to WatIAM - July 21

Update: The configuration of the WatIAM servers became corrupted yesterday afternoon when the servers exhausted the available number of file descriptors. IST is working on restoring from backups.
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or 519-888-4567 ext.
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