News archive - September 2020

Thursday, September 17, 2020

Issue seeing WCMS websites when using "www" in site URL - Sept 17

What is happening? Users adding "www" to a University of Waterloo WCMS website URL e.g. "www.uwaterloo.ca/site-name" may receive a "403 Forbidden" or "500 Site unavailable" error message. 

IST is investigating and will share additional communications when available. 

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca

Wednesday, September 16, 2020

Patch for WCMS production sites - September 18

What is happening? All WCMS production sites are receiving a patch intended to fix the 500 errors that have been intermittently occurring, which had required users to clear their browser cache/cookies or switch browsers to continue to use sites.

 

When is this happening? The patch will be applied between 9:00 a.m. and 10:00 a.m. on Friday, September 18.

 

Wednesday, September 16, 2020

Arts Azure WVD VPN Tunnel Maintenance and Testing

 Arts Azure WVD VPN Tunnel Maintenance and Testing

Date: (YYYY-MM-DD)  2020-09-17

Start Time: 07:00

End Time: 08:00

Starting at around 07:00, the Azure VPN tunnel that hosts Arts-WVD will be taken offline for testing and maintenance. This testing will be for the full duration of the maintenance window.

Wednesday, September 16, 2020

Reminder: Mandatory two-factor authentication (2FA) effective November 3, 2020

  • Effective November 3, 2020 (previously November 1), two-factor authentication (2FA) will be required to access supported systems, including Office 365, Workday, Quest, LEARN, and other applications/websites
  • Enrol with the Duo Mobile App for the most secure and convenient 2FA experience

As announced in a memo shared on June 10, 2020, effective November 3, 2020, two-factor authentication (2FA) will be required to access a number of cam

Monday, September 14, 2020

WatIAM upgrade from version 7.2 to version 8.1 - September 26

What is happening? WatIAM is being upgraded from version 7.2 to version 8.1. 

 

When is this happening? Saturday, September 26 from 10:00 a.m. to 6:00 p.m.

 

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