News for Current students

Wednesday, June 3, 2020

[Isthd] Reminder: Duo two-factor authentication maintenance - June 4

What is happening? The Duo two-factor authentication service will be moved behind a load balancer.

When is this happening? Thursday, June 4 from 9:00 - 11:00 a.m.

What is the impact? During this maintenance window, users will be unable to enrol in 2FA and/or access the device management portal. Individuals already enrolled in the Duo 2FA service will be able to continue using it as normal.

Wednesday, June 3, 2020

[Isthd] University of Waterloo being targeted by extortion email scam

What is happening? Members of the University are being targeted by an extortion email scam. The email will contain a compromised password used on another site, where a UW email account was used to register the account.
 

What should I do if I have received this email? 

  • If you are still using the password mentioned in the phishing email, change the password on all accounts where it is being used. 
  • Do not respond to the scam.
  • For extra account security, enabling 2FA is strongly recommended: https://uwaterloo.ca/two-factor-authentication/
Friday, May 15, 2020

[Isthd] Increase in COVID-19 related phishing attempts

What is happening? There has been an increased volume of COVID-19 related phishing emails being sent to members of the University. These phishing attacks are expected to continue in the foreseeable future. Please be vigilant and read emails carefully before responding. If you have received emails with subject lines similar to the following, do not click any links and do not reply:

  • New update on COVID-19
  • MUST READ: New update on COVID-19
  • New development on COVID-19
  • New development on Covid-19 must read!

Wednesday, May 13, 2020

[Isthd] Exchange Online unavailable - May 13

What is happening? Users may be unable to access the Exchange Online email service. IST is investigating with the vendor. 

What is the impact? Users may encounter an error with the following message: "AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: 'e48d4214-364e-4731-b2b6-47dabf529218'".

Monday, May 11, 2020

[Isthd] Microsoft Stream now available

What is happening? Microsoft Stream, an Office 365 video sharing service, has been enabled. All University faculty and staff can create and view video content in Stream. Students can view video content in Stream.
 

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