News for Alumni

Wednesday, August 29, 2018

Mailservices email accounts being discontinued

What is happening?  Email accounts will no longer be hosted on Mailservices and accounts will be removed. A Connect email account will be created for you on the Exchange server. Your email will be moved from Mailservices to your Connect account.

What do you need to do? Please ensure that you have updated any addresses to no longer use userid@mailservices.uwaterloo.ca

When is this happening?

Monday, September 17, beginning at 4:00

Friday, June 1, 2018

Email security alert – June 1

What is happening?

The IST security team has been made aware of a phishing attempt being sent to several University of Waterloo email accounts. If you receive an email with the subject line “University of Waterloo Security Service” please do not click on any links within the message and be sure to delete the email. IST is investigating to determine a way to prevent further emails from reaching users.

Contact soc@uwaterloo.ca if you have opened the attachment or followed any links that may have been in the email.

Friday, December 23, 2016

IT support over the holidays

The university will be closed at the end of day December 23, 2016, reopening on January 3, 2016.

During the holidays, if you notice an outage of the campus network or any major computing facility, you can leave a voice message at 519-888-4357 or submit a request online.

Tuesday, November 29, 2016

IT support over the holidays

The university will be closed at the end of day December 23, 2016, reopening on January 3, 2016.

During the holidays, if you notice an outage of the campus network or any major computing facility, you can leave a voice message at 519-888-4357 or submit a request online.

Thursday, October 27, 2016

Microsoft Exchange servers reboot - October 31

What is happening? All Microsoft Exchange servers require a reboot.

When is it happening? Monday, October 31, from 9:00 p.m. to 11:00 p.m.

Why is it happening? To prepare the domain and servers for the installation of Microsoft Exchange 2016.

What will the impact be? Users will still be able to access their mailboxes during the maintenance window but they may be required to re-authenticate.  

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