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[Faccus] NetApp storage maintenance – August 19

Saturday, August 19, 2017

What is happening? Netapp storage maintenance will be performed to apply a vendor update. This work will impact all clients using a file* share.

When is this happening? Saturday, August 19 between 8:30 a.m. and 2:30 p.m.

What is the impact? During the maintenance window there will be several 1-5 minute interruptions in service. This work will affect all clients (faculty, staff and students) using a file* share, including:

  • N: drive
  • R: drive
  • Roaming profile
  • Enterprise systems (e.g. Quest, myHRinfo) that depend on Netapp storage may be unavailable.
  • Automated processes scheduled to occur during the upgrade window should be rescheduled or monitored closely for connection issues (e.g. MATLAB).

Questions or concerns? Please contact the ACO Help Desk, acohelp@uwaterloo.ca or ext 33190.

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