Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.
What is happening? Netapp storage maintenance will be performed to apply a vendor update. This work will impact all clients using a file* share.
When is this happening? Saturday, August 19 between 8:30 a.m. and 2:30 p.m.
What is the impact? During the maintenance window there will be several 1-5 minute interruptions in service. This work will affect all clients (faculty, staff and students) using a file* share, including:
- N: drive
- R: drive
- Roaming profile
- Enterprise systems (e.g. Quest, myHRinfo) that depend on Netapp storage may be unavailable.
- Automated processes scheduled to occur during the upgrade window should be rescheduled or monitored closely for connection issues (e.g. MATLAB).
Questions or concerns? Please contact the ACO Help Desk, firstname.lastname@example.org or ext 33190.