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[Isthd] Virtual Desktop Infrastructure (VDI) and license server restart – April 7

Friday, April 5, 2019

What is happening?

Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1 & 2, licsrv4 & 5, vdisrv1 – 6, rdsvdisrv1-4 and vdishsrv1-33.

When is this happening? 

Sunday, April 7 from 10:00 a.m. - 3:00 p.m. 

What is the impact? 

Users’ personal VDIs and SPSS, Quest etc. session-based VDI environments will be unavailable during the maintenance window. Users of MATLAB, ArcGIS, and Maple will not be able to start new instances of the software while the license server is rebooting. Existing sessions should continue to work, but could terminate unexpectedly in case of an extended outage. Work should be saved frequently to avoid data loss.

Additional resources:

Questions or concerns? 

Please contact Hong Zheng, h2zheng@uwaterloo.ca.

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