Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.
What is happening? The Net-ID service used for guest Wi-Fi access is being shut down.
When is this happening? Starting Saturday, June 1, Net-ID will no longer be available.
What is the impact to users? Users connected to Eduroam using Net-ID (email@example.com) will be disconnected. Users can establish an alternate wireless connection using the steps outlined below:
- Click and connect to 'uw-wifi-setup-no-encryption' found under your computer's list of available Wi-Fi networks.
- In the Join 'uw-wifi-setup-no-encryption' pop-up window, scroll down and select the 'Click here if you are a guest user' option.
- Enter your first name, last name, and email address into each respective field. Click 'I Agree' to continue.
- A confirmation code will be sent via email. Enter the code into the pop-up window to connect to the Wi-Fi. There will be a 10-minute window for you to enter the code before the process times out and needs to be restarted.
Note: Wi-Fi access will timeout after 24 hours.
For more information, please visit: https://uwaterloo.ca/information-systems-technology/services/guest-wi-fi-network.
Questions or concerns? Please contact the IST Service Desk, firstname.lastname@example.org or ext. 44357.