Get mental health support when you need it

Campus, regular hours

  • Counselling Services COVID-19 Update: Counselling Services is currently providing services by phone and video Monday 8:30 a.m. to 7:30 p.m. and Tuesday to Friday 8:30 a.m. to 4:30 p.m. To book an appointment please call 519-888-4567 ext. 32655.
  • MATES, a one-on-one peer support program offered by WUSA and Counselling Services. Online appointments Monday to Friday: 10:30 a.m. to 9:30 p.m,  Saturday & Sunday: 10:30am - 5:30pm. Please use the MATES Request Appointment Form.

Health Services, located across the creek from Student Life Centre

  • COVID-19 Update: Health Services is currently providing all medical services, with modified or alternative service delivery, between Monday 8:30 a.m. & 7:30 p.m. and Tuesday to Friday 8:30 a.m. to 4:30 p.m. To book an appointment please call 519-888-4096

Off campus, 24/7


  • Free confidential help line for post-secondary students. Call 1-866-925-5454.

Grand River Hospital

  • Emergency care for mental health crises, 834 King Street West, Kitchener. Call 519-749-4300 ext. 6880.

Here 24/7

  • Waterloo Region’s Mental Health and Crisis Services team. Call 1-844-437-3247.

Download the WatSafe app to your phone to quickly access mental health support information.

Download UWaterloo and regional mental health resources (PDF).