Waterloo’s collaborative approach to Change Management (CM) focuses on the people side of change by applying a structured process and a set of tools to transition an individual, team or organization through a change to achieve the desired project outcome.  

Change is about engagement, collaboration, innovation, evolution and partnership. When implementing a change, a change leader will work closely with individuals to minimize the impact the change may have on them as they move from a current and familiar state, through a transitionary exploratory state to the desired defined future state (where the change is implemented and adopted). 

When planning change management activities, a change leader will consider and appreciate an individual’s unique change journey. By prioritizing and customizing activities to the individual's needs, change adoption and usage can be enhanced.  

Examples of activities the change leader can complete to support and guide employee as they navigate their change journey fall within three unique change initiative phases: 

three steps to implement change

Generally, the CM activities shared can be considered for any change initiative, whether large or small.  

To complement the activities, managers leading change may wish to access the resources available. In all cases, a thorough needs assessment is recommended to determine the applicable tools to use to meet the desired change objective.  

For questions or more information, contact us.