University of Waterloo COVID-19 Hotline
You can call the University’s new COVID-19 hotline, 1-833-UW-COV19 (1-833-892-6819), for support if you test positive for COVID-19, experience symptoms or think you may need to quarantine or get tested. The hotline number is available from 8:30 a.m. to 4:30 p.m. from Monday to Friday. Outside of these hours, including weekends, please submit your questions or report your COVID-19 case through the form below. This form will be monitored and you can expect to hear back within 24 hours.
You should call or fill out the form if:
- you test positive for COVID-19
- have concerns about COVID-19 symptoms
- you think you may need to self-quarantine or get tested for COVID-19
Employees can call the COVID-19 hotline or fill out the form, but the first point of contact should still be Occupational Health for reporting and contact tracing employee cases of COVID-19.