University of Waterloo COVID-19 Hotline

 1-833-UW-COV19 (1-833-892-6819)

You can call the University’s new COVID-19 hotline, 1-833-UW-COV19 (1-833-892-6819), for support if you test positive for COVID-19, experience symptoms or think you may need to quarantine or get tested. The hotline number is available from 8:30 a.m. to 4:30 p.m. from Monday to Friday. Outside of these hours, including weekends, please submit your questions or report your COVID-19 case through the form below. This form will be monitored and you can expect to hear back within 24 hours. 

You should call or fill out the form if: 

  • you test positive for COVID-19 
  • have concerns about COVID-19 symptoms 
  • you think you may need to self-quarantine or get tested for COVID-19 

Employees can call the COVID-19 hotline or fill out the form, but the first point of contact should still be Occupational Health for reporting and contact tracing employee cases of COVID-19. 

Information and privacy: questions regarding the collection of information on this form can be directed to the form administrator.

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