Workplace Safety Supports, Resources, and Disclosure

When to Seek Support

Given that harassment and discrimination can come in many forms, toxic workplaces can present in overt or subtle ways, and harm can occur on a spectrum of severity – it is important to know that any and all concerns about your safety in the workplace are valid and should be taken seriously.

If you’re feeling unsafe in the workplace, you should seek support.

Counselor speaking to a student in their office.
If someone’s behaviour makes you feel unsafe or your work environment toxic, you should seek support.

Safety means something different for everyone, and people, places, and environments can impact us differently depending on our social location. At the end of the day, it is the impact on you that matters. You do not need to determine whether workplace behaviour is technically harassment to access support. If you are experiencing physical, emotional, or psychological harm of any kind in the workplace, that is never okay, and help is available to you.

Sometimes sharing your experience of harassment in the workplace can be difficult and uncomfortable, and depending on the nature of your situation, the act of sharing may itself feel unsafe. It is important to know that you have agency – both with respect to how you respond to harassment and when and where you seek support.

The following content outlines your options and some of the resources and supports available if you ever experience harassment/discrimination in the workplace.

How Much Should I Share?

If something makes you feel unsafe in the workplace, do your best to document the incident(s), privately, for your own records (e.g., noting the date and time, location, perpetrator(s) and witnesses, and any other details that seem important). Not only will this help to resolve your case, should you choose to seek support, but it can also help prepare you to share your experience with someone you trust when you feel ready. If the thought of sharing your experience feels challenging, you may also consider writing a script to help you prepare for a conversation.

Details

The details of the incident(s) you have documented.

Impact

How the incident(s) made you feel, or the impact the experience had on you.

Support

What you might like support with (Note: it is okay if you do not want help yet, or at all – you might just want someone to listen!)

Again, sharing can be difficult, but it is always on your terms. Not only is it your decision if, and when, you share your experience, but it is also your choice as to how much you share. You can disclose as much or as little detail as you wish, you can share names or keep those involved anonymous, and you only need to discuss your feelings if you feel comfortable doing so.

Your Privacy and Confidentiality

Workplace harassment is often a sensitive situation. Sharing your experience may not always feel safe, and you may be worried about your confidentiality, or losing control over your situation, if you choose to seek help. Remember: you have a choice about who you share with, and where you seek support. While confidentiality may not always be guaranteed when you seek support, the options outlined next will offer some considerations about protecting your privacy when disclosing your experience of harassment in the workplace.

If you wish to disclose information you do not wish to be shared, consider that varying support services at the University of Waterloo have slightly different layers of confidentiality depending on the service being provided. More information is provided on this in the “Who Should I Share With?" section below.

Who Should I Share With?

If you ever feel unsafe in the workplace, you have many options, supports, and resources to consider.

Supports and Resources for the Workplace
Support/Resource: Benefits Considerations
Family, friends, or other personal contacts that you trust
  • Allows you to share your experience with those you feel safest with
  • An opportunity to practice your script before seeking additional/more formal supports
  • Does not involve those associated with your workplace
  • Confidentiality is dependent on your trust in the relationship
  • Your personal contacts may not be able to provide proper support or guidance if you need help resolving your situation
Coworker(s)
  • Your coworkers may have had similar experiences in the workplace and can share their own experiences with you in solidarity
  • Your coworkers may offer to join you, if they feel comfortable, if/when you seek additional support
  • Depending on who was involved in your situation, coworkers may not always feel like a safe choice
  • No guarantee to privacy or confidentiality
Supervisor or manager
  • Your supervisor/manager may be able to informally resolve your situation
  • Your supervisor or manager may offer to join you, if you wish, if/when you seek additional support
  • Depending on who was involved in your situation, a supervisor/manager may not always feel like a safe choice
  • Depending on supervisory procedures, privacy and confidentiality may not be guaranteed
Human Resources (HR)
  • An organization's HR department functions to resolve workplace concerns and may be able to formally resolve your situation
  • You do not have to share with or involve your coworkers or supervisors if it does not feel safe to do so
  • May not always feel like a safe or supportive space
  • Not all organizations will have an HR department
Conflict Management and Human Rights Office
  • The Conflict Management and Human Rights Office (CMAHRO) is there to support you with matters of workplace harassment, no matter where you are located
  • Meeting with someone at CMAHRO does not automatically trigger an investigation; your wishes and confidentiality will be respected
  • You can learn more about what will happen if you meet with someone at CMAHRO on the CMAHRO website
Sexual Violence Prevention and Response Office
  • You can learn more about what will happen if you meet with someone at SVPRO on the SVPRO website
Office of Equity, Diversity, Inclusion & Anti-Racism
  • The Office of Equity, Diversity, Inclusion & Anti-Racism (EDI-R) offers confidential one-on-one support for students with equity concerns, as well as many other supports and resources related to EDI-R
  • Meeting with someone at EDI-R does not trigger an investigation; your wishes and confidentiality will be respected
  • EDI-R will not share your information with other areas on campus without your consent
  • If you wish to seek support, you can access it from the EDI-R website
Waterloo Indigenous Student Centre
  • You can learn more about the supports WISC provides (including counselling) on the WISC website
Counselling Services
  • Counselling Services provides private and confidential support to University of Waterloo students at no cost, in addition to many other resources aimed at supporting your mental health
  • Counselling services have very strict procedures in place for protecting your privacy and confidentiality
  • Depending on where you are located, you may need to access alternate forms of counselling services or crisis support
AccessAbility Services
  • AccessAbility Services (AAS) support students who are impacted by harassment and discrimination by offering support for accommodation planning while a student is in the co-op term
  • AAS can also offer accommodation support for students when they return to academics after the co-op term if they are experiencing functional limitations within the academic environment
  • You can learn more about AAS and the supports they provide on the AAS website
UW Special Constable Service/local police
  • UW Special Constable Service or local police can intervene in matters of criminal or violent harassment, can help protect you if you are in danger, and can also provide safety planning, depending on your situation
  • In extreme cases, harassment can turn violent – if you feel that you are in danger, you can reach out to campus or local police for help

Additional Resources and Supports

Remember that you have agency and choice regardless of the nature of your situation. If the options above still feel limiting, or if you are still unsure about who to reach out to for support, the following are a list of resources that will hopefully provide a greater landscape of options for a safe(r) space for you to share your experience and/or seek help if you need it. You are not limited to supports at the University of Waterloo.

References

Waterloo Photos | Image Details—SSO-StudentServices-July182017-C013226-6843.jpg. (n.d.). Retrieved October 26, 2023, from https://dmam.uwaterloo.ca/asset-bank/action/viewAsset?id=23104&index=0&total=1&view=viewSearchItem