Provides services to meet the computing needs of University of Waterloo faculty, staff and students.

Civil & Environmental Engineering IT Staff Office

IT Staff

Name Position Contact Information
Kevin Rampersad Information Technology Manager

(519) 888-4567 ext.33674

kevin@uwaterloo.ca

Paul Thompson Information Technology Specialist

(519) 888-4567 ext.37182

paul.thompson@uwaterloo.ca

Marinette Shenouda Information Technology Technician

(519) 888-4567 ext.33859

m4shenou@uwaterloo.ca

Other help desks  

Engineering computing help desk

  • Location: E2-1308A - view the campus map.
  • Phone: ext.36932 (For Staff and Faculty), ext.33524 (For Other Inquiries)
  • Hours of Service: Monday to Friday from 10:00am to 4:00pm
  • ​E-mail: enghelp@uwaterloo.ca

IST service desk

  • Location: EC2  - view the campus map.
  • Phone: ext.84357, 519-888-4357 (Off-Campus)
  • Hours of Service: Monday to Friday 8:00am-4:30pm
  • ​E-mail: request@uwaterloo.ca