Certificate in Conflict and Dispute Management for Project Managers

This concentration is offered in partnership with PROJACS International in the Middle East only, and is in English/Arabic. This concentration geared towards the conflict and dispute management needs of project and contract managers in the construction industry.  For further information on current workshops contact Susan Baker.


Disputes are very common and can be considered the norm in today's construction environment. Be prepared! You can learn how to avoid disputes, and if this is not possible, to mitigate the impact and, in the final analysis, resolve disputes and claims during the life cycle of a construction project. Disputes can increase time and cost, and decrease the quality of the project. Using effective resolution techniques, you can reduce the damages. Participants from more than 200 organizations have taken workshops through this certificate concentration.