Trainer profiles

Jennifer Ball

Jennifer Ball

Trainer

Jennifer Ball, PhD, RPP, MCIP, is an assistant professor of Peace and Conflict Studies at Conrad Grebel University College, University of Waterloo.  She holds a PhD in Rural Studies, with a focus on Sustainable Rural Communities, from the University of Guelph.

Portrait Photo of John Borthwick

John Borthwick

Trainer

An ordained minister, John Borthwick serves at St. Andrew’s Presbyterian Church in Guelph. He holds a Certificate in Conflict Management and Mediation from Conrad Grebel University College, affiliated with the University of Waterloo and is a consultant with Credence and Company.

Photo of Jason Dykstra

Jason Dykstra

Trainer

BA, M.A., Acc.FM.  Jason Dykstra is currently Vice President of Engagement and Senior Conflict Management Consultant with Credence & Co., working as a mediator, group facilitator, coach, and trainer.  Jason is passionate about helping businesses, congregations and families turn conflict situations into creative solutions. 

Sami M. Fereig

Sami M. Fereig

Trainer

BSc (Hons.), MSc, MASc, PhD, P.Eng. Dr. Sami Fereig has over thirty-five years’ experience in structural engineering, construction engineering and management, and construction conflict management in both North America and the Middle East.

Photo Gary Furlong

Gary Furlong

Trainer

Gary Furlong has extensive experience in mediation, mediation training, alternative dispute resolution, organizational facilitation, negotiation, and conflict resolution. Gary is past president of the ADR Institute of Ontario, is a Chartered Mediator (C. Med.) and holds his Master of Laws (ADR) from Osgoode Hall Law School.

Kevin Lanctot

Kevin Lanctot

Trainer

PhD. Kevin Lanctot's mediation background began in 1992 and includes work with the University of Waterloo, Community Justice Initiatives (CJI) in Kitchener-Waterloo and Community Boards in San Francisco. He currently works with CJI where his experience focuses on two areas: community mediation and victim offender mediation with an emphasis on restorative justice.

Barbara Landau

Barbara Landau

Trainer

PhD, LLB., LLM., CMed. Dr. Barbara Landau, President of Cooperative Solutions, is a psychologist, lawyer, and an accredited family mediator - Family Mediation Canada (FMC), as well as a certified comprehensive family mediator from Alternative Dispute Resolution (ADR) Institute, and trainer.

Tahnahga Myers

Trainer

Tahnahga Myers is a Taino, Mohawk woman who was adopted into the Anishinabe way by a medicine woman of the Midwest.  For 23 years, Tahnahga was an apprentice with the teacher Grandmother Keewaydinoquay, an Anishinaabeg Elder of the Crane Clan and a scholar, ethno-botanist, herbalist, teacher, and author. 

Portrait of Marg Van Herk Paradis

Margaret Van Herk Paradis

Trainer
Marg is Vice President of Services and a Senior Conflict Management Consultant, with Credence and Company. Marg is a graduate of the Conflict Management Certificate Program offered at Grebel. Previously Marg spent many years as the Executive Director of a L'Arche Community in Stratford, an organization she has been a member of for 25 years. 
Portrait photo of Shadell Permanand

Shadell Permanand

Trainer

Shadell Permanand has been a trainer in culture, diversity and conflict resolution with the Certificate Program in Conflict Management at Conrad Grebel University College since 2005. Shadell currently resides in Chicago, Illinois, USA and works as a Diversity and Conflict Resolution Consultant for various clients in Canada.

Kay Pranis

Kay Pranis

Trainer

Kay Pranis is a leader and trainer in restorative justice, specializing in peacemaking circles. She served as the restorative justice planner for the Minnesota Department of Corrections from 1994 to 2003. Since 1998, Kay has developed and conducted circles training not only in the justice system, but also in education, faith communities, social services and neighbourhood settings.

Head and shoulder photo of Betty Pries

Betty Pries

Facilitator
     

Betty Pries, BA Diploma of Mediation, MTS, CMed. Betty  is co-founder and CEO at Credence & Co, and specializes in providing mediation, training, facilitation, coaching, and consulting services for businesses, not for profit organizations, governments and churches.

Portrait photo Keith Regehr

Keith Regehr

Trainer

BA, JD, MTS.

Keith Regehr is Vice President Operations and Senior Conflict Management Consultant with Credence and Co.

Richard A. Russel

Richard A. Russell

Trainer

BA, LLB, CMed, Fellow at IAM. Rick Russell has been working full time in the dispute resolution field for 22 years, first as the ombudsman to McMaster University in Hamilton, then as a commercial mediator. In 1993, he co-founded Agree, a full service conflict management firm. 

Janet Schmidt

Janet Schmidt

Trainer

MEd. Janet Schmidt has been working in the field of conflict resolution and mediation since 1986. Janet has a Masters of Education (1987) with a focus on organizational behaviour, and a Diploma in Mediation Skills (1996). Janet co-founded Facilitated Solutions an organization specializing in workplace mediation and facilitation.

photo of Jeremy Steffler

Jeremy Steffler

Trainer

MASc, PEng, Graduate of the Certificate in Conflict Management and Mediation offered at Conrad Grebel University College and a certified Personality Dimensions® trainer.

Photo of Rebecca Sutherns

Rebecca Sutherns

Trainer

PhD, CPF. Rebecca Sutherns is the founder and principal of Sage Solutions – a Guelph-based consulting firm that specializes in customized facilitation, strategic planning, stakeholder engagement and coaching services. Rebecca is a Certified Professional Facilitator with over 20 years of experience collaborating with organizations committed to social good.

Photo of Heather Swartz

Heather Swartz

Trainer

MSW. Heather Swartz is a Partner with Agree Incorporated, a conflict management firm providing a broad range of dispute resolution services since 1993. Heather’s practice includes workplace and civil mediation, conflict coaching, workplace assessment and investigation services, facilitation and customized training in conflict management and union-management relationships. Heather is the 2017 recipient of the ADR Institute of Canada (ADRIC) Lionel J. McGowan Regional Award of Excellence.

Portrait of Mark Weber

Mark Weber

Trainer

PhD. Mark Weber is Associate Professor of Management and Organizations in the Conrad Business, Entrepreneurship and Technology Centre (CBET), University of Waterloo (uWaterloo). Prior to joining CBET, Mark was the inaugural Director of the Graduate Diploma in Social Innovation at uWaterloo.

Photo of John Winslade

John Winslade

Trainer

PhD. John Winslade taught for ten years at the University of Waikato, Hamilton, New Zealand, where he was the director of Counsellor Education. He is currently a professor at California State University San Bernardino.

Photo Shelley Stirling Boyes

Shelley Stirling-Boyes

Trainer

Shelley Stirling-Boyes BA (Hons), AccFM is an Associate with Agree Incorporated.  Her services include workplace and family mediation, workplace assessments, conflict management coaching and partnering facilitation services.

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