Betty Pries 

May 5-6, 12 -13, 2021  (four mornings online)
8:30 a.m. to 12:30 p.m.  Currently Full

October 19 - 22, 2021 (four mornings online)
8:30 a.m. to 12:30 p.m. 

Check out the FAQ for more information about online delivery content system requirements and process.


$650.00 + HST (Check Online registration page for applicable price discounts) 


This workshop, uses the two lenses of conflict drivers and conflict paradoxes, and considers seemingly intractable conflicts and their transformation.  Questions for consideration include the nature of intractability, de-escalation strategies, transforming intractable conflicts and engaging emotions. This workshop builds on Understanding Conflict: Foundations.  It is highly interactive, insightful, engaging and critical for all those who wish to deeply understand the nature of conflict and its transformation.

Completion of Understanding Conflict: Foundations strongly recommended.

"Excellent, Practical—much wisdom and experience.
Participant May 2019

"This is a profoundly deep and meaningful workshop, working at understanding individual pain/conflict as well as organizational dysfunction."
                      Participant May 2019

This is a required course in the Certificate in Conflict Management for both the Mediation and Congregational Leadership streams.