Welcome to Counselling Services

“We’re moving!  Counselling & Psychological services is moving to the new Needles Hall Expansion, 2nd floor, located next to the main building.  Opening Monday July 27th.

Please enter from the ring road entrance, take the stairs or elevator to the 2nd floor and check at the reception desk.

We look forward to seeing you in our new space.


Please note Psychological Services at Health Services is not moving. 

Our old offices in Needles Hall will be closed for moving the week of July 20th.

University can be a rewarding and challenging environment. Counselling Services has many resources students can use to get support.  We offer coping skills seminars  and workshops where students can learn about different ways to manage or overcome obstacles. There are therapy groups where students can hear from others experiencing similar life situations. We offer peer support options and there are opportunities to connect with a clinician

We serve the entire University of Waterloo community while working with our community partners and university counterparts

Find out more about our services

Counselling Services, Needles Hall, 2nd floor, 519-888-4567, x32655 (please call to confirm our hours which may be subject to change)

Monday-Friday 8:30 a.m. to 4:30 p.m.
Weekends Closed - Emergency Contacts

Mental Health, Health Services bldg., 2nd floor, 519-888-4567, x31976 (please call to confirm our hours which may be subject to change)

Monday-Tuesday 8:30 a.m. to 7:30 p.m.
Wednesday-Friday 8:30 a.m. to 4:30 p.m.
Weekends Closed - Emergency Contacts

Office Locations

  • Accounting & Finance
  • Applied Health Sciences
  • Architecture (Cambridge)
  • Counselling Services
  • Digital Media (Stratford)
  • Engineering
  • Environment
  • Mathematics & Computer Science
  • McMaster Medical School (Kitchener)
  • Mental Health
  • Pharmacy (Kitchener)
  • Residence (Mackenzie King Village)
  • Science

Campus Map

Emergency Info

  • In crisis?
  • Feel unsafe?
  • Worried you might hurt yourself or others?

In Waterloo Region access Emergency contacts

Away from campus?

  • contact someone you trust
  • go to the nearest hospital or safe place
  • call a local help line
  • contact us and we'll try to find local supports to help you