Welcome to Counselling Services

                                   We have moved!

Counselling & Psychological services is relocated to the new Needles Hall Expansion, 2nd floor, located next to the main building.

Please note Mental Health Services at Health Services is not moving. 

Our Team are all very excited at this time and extremely grateful for the efforts of everyone who have contributed to this project. 

We look forward to seeing you in our new space. 

Please enter from the ring road entrance, take the elevator to the 2nd floor and check in at reception with our awesome Front Line Staff.


Counselling & Psychological Services

University can be a rewarding and challenging environment. Counselling Services has many resources students can use to get support.  We offer coping skills seminars  and workshops where students can learn about different ways to manage or overcome obstacles. There are therapy groups where students can hear from others experiencing similar life situations. We offer peer support options and there are opportunities to connect with a clinician

We serve the entire University of Waterloo community while working with our community partners and university counterparts

Find out more about our services

Counselling Services, Needles Hall, 2nd floor, 519-888-4567, x32655 (please call to confirm our hours which may be subject to change)

Monday-Friday 8:30 a.m. to 4:30 p.m.
Weekends Closed - Emergency Contacts

Mental Health, Health Services bldg., 2nd floor, 519-888-4567, x31976 (please call to confirm our hours which may be subject to change)

Monday-Tuesday 8:30 a.m. to 7:30 p.m.
Wednesday-Friday 8:30 a.m. to 4:30 p.m.
Weekends Closed - Emergency Contacts

Office Locations

  • Accounting & Finance  HH
  • Applied Health Sciences  NH 2
  • Architecture (Cambridge)
  • Digital Media (Stratford)
  • Engineering  Eng 
  • Environment Env
  • Needles Hall  NH 2
  • Mathematics & Computer Science MC
  • McMaster Medical School (Kitchener)
  • Mental Health Services  HS
  • Pharmacy (Kitchener)
  • Residence (Mackenzie King Village)  REV
  • Science  SCI

Campus Map

Emergency Info

  • In crisis?
  • Feel unsafe?
  • Worried you might hurt yourself or others?

In Waterloo Region access Emergency contacts

Away from campus?

  • contact someone you trust
  • go to the nearest hospital or safe place
  • call a local help line
  • contact us and we'll try to find local supports to help you