@inproceedings {4701,
	title = {Comparative Evaluation of a Natural Language Dialog Based System And A Menu Driven System for Information Access: A Case Study},
	booktitle = {Open research Areas in Information Retrieval (OAIR)},
	year = {2000},
	url = {https://dl.acm.org/doi/10.5555/2856151.2856207},
	author = {Joyce Yue Chai and Jimmy Lin and Wlodek Zadrozny and Yiming Ye and Malgorzata Budzikowska and Veronika Horvath and Nanda Kambhatla and Catherine G. Wolf}
}
