Effective October 2014, the Economics Undergraduate Office is using the Request Tracker (RT) system for undergraduate student advising.
We encourage students to submit their requests via RT rather than by e-mail. Students will receive confirmation that their request has been received, and a follow-up e-mail from an advisor once their question/concern/form has been reviewed.
The RT system can be used for plan modifications, course overrides, ECON 472 exemptions, co-op sequence changes, and other general advising questions. You can also upload files (such as forms).
How to use RT
- Follow the links below to submit a request via web form or by RT e-mail.
- If using the web form, on the log in screen, log in using your University of Waterloo WatIam credentials.
- You should be taken to a "create a ticket" page.
- Create a subject line, requester (your uWaterloo e-mail), choose request type, and type your message before sending.
Contact us for advising using RT
if you have questions, please contact Kayla McKinnon.