The Distress Centre 

  • Youth Line | 519-745-9909
    (18 years and younger)
  • EARS Line | 519-570-3277
    (dedicated to male victims of sexual assault)
  • Community Links | 519 744-5594
    (Mental Health & Addictions Data Base Line)

The Crisis Line 

519-744-1813 or 1-866-366-4566 (toll free) 

Offering prevention, assessment, intervention and resolution for urgent mental health and psychosocial crisis situations.

Operates 24 hours a day, 365 days of the year throughout Waterloo Region

Mobile Crisis walk-in

67 King Street East
Kitchener, ON N2G 2K4
Phone: (519) 744-7645
Toll Free: 1-877-627-2642
Hours: Daily 9:00 – 5:00 pm
Location Map

3-9 Wellington Street 
Cambridge, ON N1R 3Y4
Phone: (519) 740-7782
Hours: Daily 9:00 – 5:00 pm
Location  Map


Mental health resources

The Canadian Mental Health Association provides resources to help you balance your priorities and maintain optimum mental health both at home and in the workplace. Employers can also download a toolkit to help support their employees in achieving a healthy work/life balance.

24/7 Live Support

The Mental Health Helpline provides information and support about mental health services in Ontario - 24 hours a day, 7 days a week. It is confidential and free. They are funded by the Government of Ontario.