Find the best resource for your own or another's wellness.

Please ensure that you and others are safe before intervening.


For students outside of Canada: International Emergency Resources (PDF)

For students in Canada outside of Waterloo, ON: Provincial Emergency Resources (PDF)


EngSoc Resources

Accessing Mental Health Resources at UW guide


On-Campus Resources

Counselling Services

  • Provides a wide variety of mental health resources to UWaterloo students, including individual counselling, group counselling, and wellness workshops
  • Phone: 519-888-4567 ext. 32655
  • Location: Needles Hall, 2nd Floor

Health Services

  • Provides medical services to UWaterloo students, including physicals, walk-in check-ups, and nutrition advice
  • Phone: 519-888-4096
  • Location: Health Services Building

MATES

  • Provides a one-on-one peer support program, focused on supporting students experiencing difficulties with mental health, social interaction, time management, or adapting to university life.
  • Email: mates@wusa.ca

AccessAbility

  • Provides a pathway for students with mental health issues (including depression and anxiety), disabilities, illnesses, or conditions to develop an individualized academic accommodation plan to best support the success of the student.
  • Phone: 519-888-4567 ext. 45231 OR 47922
  • Contact: access@uwaterloo.ca

Glow Centre

  • Provides online peer-based support and community engagement events for the LGBTQ2+ community.
  • Phone: 519-888-4567 ext. 38569
  • Email: glow@wusa.ca
  • Location: Student Life Centre, Room 2102

Sexual Violence Response Office

UW Campus Police

  • Provides police services at the UWaterloo campus, and are available 24 hours a day, every day of the year.
  • Direct Line: 519-888-4911
  • Campus Line: 519-888-4567 ext. 22222
  • Contact: uwpolice@uwaterloo.ca

WUSA Racial Advocacy for Inclusion, Solidarity, and Equity (RAISE)

  • Provides a pathway for students to address and confront racism, organize social events promoting an uplifting and united community, and create a network or peer support for those effected by racism.
  • Phone: 5198884567 ext. 37599
  • Location: Student Life Centre, Room 2141

UW Human Rights, Equity and Inclusion

  • Supports, educates, and brings members of our campus community together to facilitate understanding, address discrimination and harm, influence and advance systemic changes towards making the University of Waterloo an equitable and safe(r) place where everyone can thrive.

UWaterloo COVID-19 Response Page

  • Provides information regarding the University of Waterloo’s response to the COVID-19 pandemic, tips and resources available to UWaterloo students, and provides links to additional resources for COVID-19 related information.

UWaterloo Indigenous Student Centre

  • Facilitates the sharing of Indigenous knowledge and provides culturally relevant information and support services for all members of the University of Waterloo community including Indigenous and non-Indigenous students, staff and faculty.

Off-Campus Resources

Here 24/7

  • Provides crisis intervention, mental health services, and addiction support.
  • Fees: Free to use
  • Phone: 1-844-437-3247

Canadian Mental Health Association - Waterloo Wellington

  • Provides a full care system for those seeking help with mental health and addiction.
  • Fees: Funded by OHIP
  • Phone: 1-844-264-2993

Empower Me

  • Provides mental health and wellness services, including counselling, to student and workers with an emphasis on accessibility and inclusivity (i.e. gender, cultural, faith, lingual, etc.)
  • Fees: Free to UWaterloo students
  • Phone: 1-844-741-6389

Good2Talk

  • Provides confidential and anonymous counselling via phone call to undergraduate students.
  • Fees: Free to use
  • Phone: 1-866-925-5454

BounceBack Ontario

  • Provides resources aimed to teach skills to help manage anxiety, combat negative or unhelpful thinking, and build confidence.
  • Fees: Free to use, doctor’s referral required
  • Phone: 1-866-345-0224
  • Email: bb-referral@cmha-yr.on.ca

Waterloo Region Suicide Prevention Council

  • Provides a community-based resource focused on education and recommending support groups for people contemplating or suffering because of self-harm or suicide.
  • Fees: Free to use
  • Phone: 519-884-0422
  • Contact: ebrewersingh@wrspc.ca

Together All 

  • Provides an anonymous online peer-to-peer support platform, moderated by licensed mental health professionals. This resource creates supportive and accepting communities to help individuals dealing with a variety of mental health issues.

Sexual Assault Support Centre 

  • Provides support to survivors of sexual violence. Their offered resources include individual counselling, support groups and workshops, an anti-human trafficking program, and family care support.
  • Fees: Free to use
  • Phone: 519-741-8633 (24 hr support line)
  • Contact: info@sascwr.org

Wellness Together Canada 

  • Provides online mental health and substance use support funded by the Government of Canada. Resources include one-on-one counselling, self-assessments, wellness courses, and online community support and coaching.
  • Fees: Free to use
  • Immediate Crisis Support: Text WELLNESS to 741741
 

Other Resources

Download the WatSafe phone app for quick access to mental health support resources and information.

Grand River Hospital

  • Provides crisis intervention and emergency support. This resource may be useful for anyone at risk of self-harm
  • Phone: 519-749-4300 ext. 6880

Food Support Services

  • Provides access to free “Food Hampers” for any UWaterloo student suffering from food insecurity
  • Food hampers available Monday to Friday, 9:00am to 4:00pm at the Turnkey Desk in the Student Life Centre
  • Contact: foodsupport@wusa.ca

UW Campus Wellness blog

  • Provides useful tips to promote good mental health and wellness practices.

Centre for Academic Policy Support (CAPS)

  • Provides guidance to students seeking to file a petition, grievance, or appeal. This guidance includes (but is not limited to) defining your rights as a UWaterloo student, clarifying University policies, and explaining options given your specific situation.
  • Contact: caps@feds.ca, ONLY SEND EMAILS FROM YOUR UWATERLOO ACCOUNT!

Women’s Centre 

  • Provides a student-run, female-positive, and supportive environment for women and trans folks, as well as aid in incident reporting. Also provides workshops, events, and lectures to provide education on feminism and activism.
  • Phone: 519-888-4567 ext.33457
  • Contact: womenscentre@wusa.ca

International and Canadian Student Network 

  • Provides a student-run resource focused on organizing events and building communities for International and new students, with the primary goal of aiding all students to fully assimilate into University life.
  • Contact: Student Life Centre, Room 3107

UW Chaplains

  • The UW chaplains represent eleven different faith traditions. They provide support to students, faculty, staff and the community.

Student Success Office (SSO)

  • The SSO helps students reach their goals and provides support for both inside and outside the classroom with information and resources on immigration consulting, immigration documents, filing taxes, health insurance, and more. Find opportunities to embrace your leadership potential through a series of workshops or mentorship programs.

WUSA Clubs List

  • Browse all the WUSA clubs available.

For more resource information or contact suggestions, please contact the ENGWellness Team at ENGWellness@uwaterloo.ca!