Passwords & Accounts & Email

In order to use computing facilities and services on campus you must log in with a userid and password.

Your userid will be the same on all systems you use. It is automatically generated from a combination of your last name and initials.

Getting your userid and password

Waterloo Identity and Access Management (WatIAM) is a database of information about faculty, staff, and students. WatIAM userids and passwords are used by Quest, WaterlooWorks, Waterloo LEARN, myHRinfo and many others.

  • obtain your userid and password using account activation
  • log in to change your password or information (such as your email address or web page)
  • NEVER share your password

Obtaining an email account

Undergrad students are given email accounts on mailservices.

Engineering and AHS Graduate students: New students are given email and calendar accounts on our exchange sever – connect.’ Current students can request an account on connect by sending email to

Mailservices offers:

  • 1 gig quota
  • accessibility from the web (SquirrelMail and MyWaterloo) and IMAP email clients (Outlook, Thunderbird, etc.)
  • authentication using WatIAM/Quest userid and password