The MAD Help Desk is closed. All MAD facilities (computer labs, workshop, photo studio, sound studio, darkroom, and film development room) are closed until further notice. You can access a lab computer remotely.

Printing for faculty and staff members

The printer queues in the Faculty of Environment have been moved over to the Information Systems & Technology (IST) central print server queue called printsrv. To set up your computer to print to a departmental or unit printer, please follow the instructions for PCs and Mac computers:

Note: These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers. If you are off-campus, make sure you have installed the University's virtual private network (VPN).

All departments within the Faculty of Environment have been set up with a networked Xerox multifunction printer. The supplies for these printers can be ordered through W Print.

Technical issues should be reported via Request Tracker to IST.

To support green IT initiatives, MAD will not support any personal home/office printers.

Printer name Printer type Printer location


Xerox VersaLink C7030

EV1 347B


Xerox VersaLink B7035

EV1 330


Xerox AltaLink C8045

EV2 2028


Xerox VersaLink C7030

EV1 319


Xerox VersaLink B405

EV3 3232


Xerox VersaLink C7030

EV2 1008


Xerox AltaLink B8045

EV3 3207


Xerox VersaLink C7030

EV3 3207 (staff only)


Xerox AltaLink B8045

EV3 4322


Xerox VersaLink C7030

EV1 204

Note: The following instructions assume the user is connected to the internet with a wired campus connection or wirelessly through eduroam. It is important that you follow these steps in order.

    Who can use this service:

    • Faculty
    • Staff

    How to request this service:

    Support for this service:

    Service category:


    EV2 - Environment 2
    200 University Avenue West