The MAD Help Desk is closed. All MAD facilities (computer labs, workshop, photo studio, sound studio, darkroom, and film development room) are closed until further notice. You can access a lab computer remotely.

Site licensed software

The University of Waterloo has a number of licensing arrangements for a variety of packages, often at very reasonable rates.

For faculty and staff members with work laptops, Microsoft Office license needs to be renewed every 6 months or less. If you're on campus, the license is renewed automatically. To renew the license from off-campus, you must connect to UWaterloo's campus network via virtual private network (VPN) first and then launch one of the Microsoft Office applications (e.g., Word).

Who can use this service:

  • Current undergraduate students
  • Current graduate students
  • Faculty
  • Staff

How to request this service:

Support for this service:

Service category:




EV2 - Environment 2
200 University Avenue West