The heart of innovation: A team’s journey to smarter, safer, faster care

Friday, October 24, 2025 8:00 am - 9:00 am EDT (GMT -04:00)

The next CareNext Collective virtual event features the Electrophysiology (EP) Program at the Waterloo Regional Health Network. Explore how the EP team transformed their approach to cardiac ablation — streamlining workflows, strengthening partnerships and scaling from just a few procedures a day to seven — all while maintaining safety, quality, and patient-centered care.

Join moderator Danina Kapetanovic, vice-president innovation and chief health innovation officer, CareNext Coalition, for conversation and reflection as the team shares what it takes to drive innovation from within: building trust, leveraging data, and continuously improving to meet the growing needs of our community.

Speakers:

Dr Umjeet Jolly

Cardiologist and Electrophysiologist, WRHN

Al Qahwash

Director, Clinical Care and Regional Cardiac Program, WRHN

Stefanie Cooper

Program Manager, Procedural Cardiology and the Post Heart Investigation Unit, WRHN

Diana Nguyen

Advanced Clinical Account Specialist, Johnson & Johnson MedTech

The CareNext Collective is an online event series hosted by CareNext Coalition — a unique partnership between the University of Waterloo and the Waterloo Regional Health Network.